We're looking for a hands-on Field Operations Manager to take full ownership of our Christmas light installation crews during the busiest and most important part of our season. This is not a desk-only management position. You'll be responsible for recruiting, hiring, training, developing, and managing the field team , while spending much of your day moving between jobsites to keep crews productive, projects on schedule, and installation quality consistently high. Your biggest responsibility is making sure we always have the right number of trained, capable crews available to handle demand . As sales increase, you'll recruit and build additional crews. As demand changes, you'll adjust staffing and crew structure to keep our operation efficient. If you've successfully led multiple crews in Christmas lighting, roofing, solar, window cleaning, landscaping, construction, exterior home services, or another fast-paced field service business, we'd love to talk. What You'll Own Recruiting & Staffing Own recruiting, interviewing, and hiring for all Christmas light installers and Crew Leaders. Maintain a strong recruiting pipeline throughout the season so we can quickly add crews as demand increases. Build, adjust, and scale crew sizes based on our installation schedule, sales pipeline, and upcoming workload. Identify high-performing installers with Crew Leader potential and develop them into leadership roles. Address performance, attendance, or staffing issues quickly so they don't impact our customers or schedule. Training & Crew Development Lead onboarding and training for all Crew Leaders and ensure every installer is properly trained before being sent into the field. Train Crew Leaders to effectively manage, coach, and develop their own crews. Establish clear expectations around installation methods, safety, efficiency, professionalism, and customer service. Continuously coach Crew Leaders and installers to improve productivity and installation quality. Daily Field Operations Take ownership of the performance of all installation crews each day. Monitor every crew throughout the day to make sure jobs are progressing on schedule and identify potential delays before they become problems. Move from jobsite to jobsite throughout the day based on where you're needed most. Jump in to help with complex installations, troubleshooting, difficult properties, equipment issues, or crews that are falling behind. Conduct jobsite visits and quality checks to ensure installations meet company standards before crews leave. Help resolve field issues quickly while keeping crews moving and customers taken care of. Hold Crew Leaders accountable for productivity, workmanship, safety, professionalism, and communication. Scheduling & Capacity Management Work closely with the office team to coordinate daily schedules, crew assignments, service calls, and changes throughout the day. Maintain a clear understanding of our available installation capacity and communicate that capacity to the office so we know how much additional work we can confidently book. Anticipate upcoming staffing needs based on the sales pipeline and installation backlog instead of waiting until we are already at capacity. Reallocate crews and labor throughout the day when jobs finish early, run long, or unexpected issues arise. Help continuously improve routing, scheduling, crew structure, and installation processes so we can complete more work without sacrificing quality. Quality, Safety & Accountability Ensure crews consistently follow company installation, ladder, roof, vehicle, and equipment safety procedures. Maintain high workmanship standards across every crew and minimize callbacks, avoidable service visits, and installation errors. Make sure Crew Leaders properly document completed work, jobsite conditions, photos, materials, and any issues that need follow-up. Monitor crew productivity and labor efficiency and identify opportunities for improvement. Help ensure trucks, ladders, tools, lifts, and other field equipment are ready for crews to operate efficiently each day. What We're Looking For We're looking for someone who has already led field crews and understands what it takes to keep multiple teams productive at the same time. Strong candidates will have experience in professional Christmas light installation or another crew-based field service or construction industry , such as: Roofing Solar installation Window cleaning Landscaping or tree service Pressure washing Painting HVAC, electrical, or other skilled trades Exterior home services Construction or specialty contracting Previous Christmas lighting experience is strongly preferred, but it is not required if you have strong field leadership experience in a similar industry.

You should also have:

Proven experience leading and holding field crews accountable. Experience training Crew Leaders, foremen, technicians, or installers. Strong recruiting and interviewing skills, with the ability to recognize dependable people who can succeed in a demanding seasonal environment. Excellent organization and the ability to manage multiple crews and active jobs simultaneously. Strong troubleshooting and problem-solving skills. The ability to make quick decisions when schedules or jobs don't go according to plan. High standards for workmanship, safety, professionalism, and customer experience. Comfort working in the field, around ladders and rooftops, and assisting crews when necessary. A valid driver's license and reliable driving record. Strong communication skills and the ability to work closely with both field crews and office staff. Availability Christmas lighting is a highly seasonal business, and this is a key leadership position during our busiest months. You must have open availability during peak season , including the ability to work: Weekends Early mornings Evenings and late nights when necessary Extended hours during especially busy periods After-hours or urgent service calls when needed We're looking for someone who understands that when the season is moving, field operations need a leader who is available and willing to step in wherever needed. Compensation This position includes a competitive base salary plus a significant performance-based bonus opportunity . The performance portion of compensation is designed to reward what matters most in this role: successfully building and maintaining enough installation capacity to support company growth while keeping crews productive, projects on schedule, installation quality high, and avoidable callbacks and labor waste low. The better the field operation performs, the greater the earning opportunity. The Right Person for This Role You'll probably love this job if you enjoy building teams, developing leaders, solving problems in real time, and running a fast-moving field operation. We're not looking for someone who simply assigns crews in the morning and waits for updates. We're looking for someone who takes ownership of the entire installation operation — from finding and hiring the people, to training them, building crews, monitoring production, solving problems in the field, and making sure we have enough capacity to keep saying "yes" to new customers. If that sounds like the kind of operation you know how to run, we'd like to hear from you.

Pay:

$1,000.00 - $4,000.00 per week

Benefits:

Referral program Application Question(s): Tell us about yourself and your experience This position requires open availability during peak season, including early mornings, evenings, weekends, extended hours, and occasional urgent after-hours calls. Are you able to meet these requirements? What makes you confident you can succeed in this role? Have you been directly responsible for recruiting, interviewing, hiring, and training field employees? What is the largest number of field employees or installers you have directly managed at one time?

Work Location:

In person