MVD Third-Party Supervisor Arizona Trucking Association - Tolleson, AZ Full-Time | Monday-Friday, 8:00 AM - 5:00 PM | Established, Professional Environment The Arizona Trucking Association, proudly serving the industry since 1937, is seeking an experienced, leadership-driven MVD Third-Party Supervisor to lead our Motor Vehicle Services team. We are a long-standing, respected organization dedicated to supporting our members and long-time customers with professionalism, integrity, and a commitment to excellence. This position is ideal for a proven leader who already understands the MVD/Authorized Third Party environment and takes pride in accuracy, compliance, and building a high-performing team. We are looking for someone who leads by example and takes ownership of the department's overall performance. The right candidate enjoys developing staff, resolving complex issues, and driving consistent, high-quality service across the team. This role offers a stable, predictable schedule in a respectful workplace that values long-term contributors and recognizes leaders who consistently deliver reliable, high-quality results. Key Responsibilities Lead and supervise a team of processors handling Title & Registration, Motor Carrier, and Driver License transactions, ensuring accuracy and compliance across all work. Hold ultimate responsibility for QA/Audit outcomes: ensure transactions are reviewed for accuracy, track and address error trends, and coach staff to maintain the accuracy standards required for MVD certification. Handle confidential customer and carrier records, financial transactions, and other sensitive information with discretion, accuracy, and integrity. Provide a professional, solution-oriented leadership presence for escalated customer situations. Collaborate with ATA leadership to maintain efficient operations, high service standards, and continuous process improvement. Preferred Qualifications & Experience Prior supervisory or management experience within an MVD or Authorized Third Party (ATP) office is required — general supervisory experience outside this industry will not substitute. Current RACF and Motor Carrier experience is a significant advantage. Demonstrated experience processing Title & Registration (T&R) and/or Driver License transactions is required. Proven ability to lead a team and manage transactions with accuracy and minimal oversight. High School Diploma or equivalent required. Proficiency in Microsoft Office and standard office systems. Experience with Quickbooks is an advantage. Bilingual (English/Spanish) is a plus. Candidates must be able to pass a background check, including fingerprint screening, and maintain required ADOT certifications. What We're Looking For A trustworthy, self-motivated leader with a positive, professional demeanor toward staff, members, and customers alike Exceptional attention to detail, organization, and a commitment to accuracy and doing things right the first time Strong research and problem-solving skills, with confidence navigating complex requirements Clear, professional communication, both written and verbal A genuine commitment to developing staff and delivering outstanding service to internal and external customers Compensation & Benefits Competitive pay, commensurate with experience — ATA is prepared to invest in the right candidate. Medical, dental, vision, and life insurance after 60 days. 401(k) with employer match. Paid holidays. Paid time off. Consistent 5-day work week (Monday-Friday, 8:00 AM-5:00 PM). We are an

Equal Opportunity Employer:

Minorities/Women/Veterans/Disabled. We encourage you to apply today!

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Please describe your supervisory or management experience specifically within an MVD or Authorized Third-Party office, including team size and how long you held that role.

Work Location:

In person