Support the setup and maintenance of products, variants, bundles, collections, and category structures across the ecommerce platform.
Review and update product data, including attributes, tagging, pricing, availability, imagery, and metadata, following established standards.
Assist with site taxonomy, navigation, filters, and facets to keep products organized and easy to find.
Support promotional readiness by validating product eligibility and exclusions and configuring promotional codes with training and oversight.
Perform QA on product, category, promotional, and navigation updates and escalate issues when needed.
Follow data hygiene and product lifecycle processes that support launches, discontinuations, inventory changes, reporting, and future experimentation tools. Ratings & Reviews (Yotpo) Oversight
Support day-to-day administration and moderation of Yotpo ratings and reviews across the site.
Verify ratings, review counts, user-generated content, and review submission flows; flag display or synchronization issues and assist with troubleshooting.
Escalate product quality concerns and recurring customer feedback to the appropriate cross-functional partners.
Help prepare recurring review insights and identify opportunities to improve PDP information, merchandising, and customer confidence. Merchandising Operations Support
Support site health and product discoverability by reviewing 404, broken-link, and zero-results search reports and helping document, escalate, and implement fixes.
Perform email campaign QA by testing links and destination pages and confirming that landing experiences align with campaign messaging and merchandising objectives.
Monitor online product availability by comparing inventory and publishing status, partnering with Site Experience and Brand teams to resolve issues, and supporting Customer Service with available restock timing.
Partner with the Senior Digital Merchandising Manager on seasonal priorities, product groupings, catalog workflows, and other merchandising support needs. Professional Qualifications
0-2 years of ecommerce, digital operations, merchandising, retail, or related experience; relevant internships or project experience are welcome.
Interest in learning ecommerce platforms such as Shopify; prior CMS, catalog, or product-data experience is helpful but not required.
Basic familiarity with html, photoshop, product data, navigation, search, or digital merchandising concepts, with a willingness to learn KUIU's processes and standards.
Exposure to ratings and reviews tools such as Yotpo or business systems such as NetSuite, Celigo, ERP, PIM, or OMS platforms is a plus; training will be provided.
Comfort reviewing reports, identifying patterns, and communicating findings to team members.
Strong attention to detail, organization, and time-management skills with the ability to manage multiple assignments and deadlines.
Interest in ecommerce analytics, search optimization, and A/B testing is a plus. Personal Characteristics
Highly detail-oriented and committed to accurate, high-quality work.
Curious and eager to learn new ecommerce tools, systems, and processes.
Comfortable reviewing data and using findings to identify issues or opportunities.
Collaborative, responsive, and able to communicate clearly across teams.
Proactive about asking questions, raising concerns, and helping solve problems.
Able to work independently after training while contributing effectively within a lean, high-performance team.

Pay:

$55,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to

Commute:

Dixon, CA 95620 (Required)

Work Location:

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