An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
B2B Apparel Operations Manager (Chinese Required) Medon Inc Irvine, CA Job Details Full-time $70,000 - $120,000 a year 1 hour ago Benefits Dental insurance 401(k) Retirement plan Qualifications Customer communication Sales analytics & reporting tools Greeting customers Shopify English E-commerce Sales data analysis Trade show promotions Public relations trade shows Business development Sales performance monitoring (sales process improvement strategies) Customer engagement Managing projects Facebook Productivity software Chinese Instagram Sales follow-up Sales data tracking
Full Job Description Job Responsibilities:
Manage the daily operations of the company's B2B apparel business and support wholesale sales growth. Plan and execute trade shows, including booth preparation, sample coordination, customer reception, order follow-up, and post-show lead conversion. Manage store and showroom operations, including product displays, customer experience, and sales processes. Develop and maintain relationships with wholesalers, retail stores, boutiques, and other B2B customers. Follow up on quotations, orders, inventory, deliveries, payments, and after-sales matters. Analyze sales data and market trends to develop customer acquisition and operational strategies. Coordinate with the design, purchasing, warehouse, customer service, and China-based teams to ensure orders are completed smoothly. Understand online marketing channels such as Google Ads, Instagram, Facebook, and TikTok, and assist with the company's online marketing activities when needed.
Qualifications:
Experience in B2B operations or wholesale sales within the apparel industry. Experience with apparel trade show preparation, on-site customer engagement, and post-show order follow-up. Experience in apparel stores, showrooms, or wholesale channel operations. Familiarity with the U.S. apparel wholesale market and B2B customer development process. Strong sales awareness, execution, organizational, coordination, and customer communication skills. Ability to manage projects independently and evaluate performance using sales and operational data. Familiarity with Google Ads and major social media platforms is preferred; online marketing is not the primary responsibility of this position. Proficiency in Excel and standard office software; experience with CRM, ERP, or e-commerce systems is preferred. Must be able to communicate professionally in both Chinese and English. When applying, please include the following information in your résumé: Apparel brands or product categories you have worked with Trade shows you have attended and your specific responsibilities Experience managing stores, showrooms, or B2B sales channels Types of B2B customers you have developed or managed Sales volume managed and measurable results achieved
Job Type:
Full-time Pay:
$70,000.00 - $120,000.00 per year
Benefits:
401(k) Dental insurance Retirement plan Application Question(s): Do you have hands-on accounting or financial management experience for a Shopify business with at least $10 million in annual revenue?
