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$36/hr - Autonomous Vehicle Triage Specialist
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$88,915 / year median in California
+7% projected growth
Job Description
$36/hr
- Autonomous Vehicle Triage Specialist at Ami Arroyo, Inc. $36/hr
- Autonomous Vehicle Triage Specialist at Ami Arroyo, Inc.
in Los Altos, California Posted in about 12 hours ago.
Type:
full-time Job Description ???? Prefer to connect first? You can text us to schedule a quick 10-minute info call and speak with someone from our team before applying. This is not a formal interview
- just a chance to ask questions and learn about next steps.
Text:
(916) 866-7932 We'll send you a link to book a time that works for you. About The Role Are you someone who enjoys troubleshooting technical issues, analyzing data, and keeping complex systems running smoothly ? Join our client's team as an Autonomous Vehicle Triage Specialist . Our client is a leader in software infrastructure for autonomous systems. In this role, you'll help support daily autonomous vehicle fleet operations by triaging issues reported by vehicle operators and engineering teams. Based on-site in Mountain View, CA , this role places you at the center of operations
- identifying issues, troubleshooting problems, and escalating critical findings to engineering teams to keep vehicles safely operating on the road. Your work will directly contribute to improving fleet reliability and helping engineering teams prioritize fixes and enhancements across both hardware and software systems. Core Attributes What You Bring to the Table Problem-Solving Mindset
- You enjoy diagnosing issues, identifying root causes, and finding solutions quickly and effectively. Technical Curiosity
- You're interested in how complex systems work and are comfortable learning new tools, platforms, and workflows. Attention to Detail
- You capture accurate information when documenting issues and troubleshooting steps. Strong Communication Skills
- You clearly communicate technical issues and observations to engineering and operations teams. Operational Awareness
- You understand the importance of keeping systems running smoothly and prioritizing issues that affect fleet performance.
Responsibilities Daily Expectations for Your Role This role focuses on supporting the daily operations of an autonomous vehicle fleet by identifying and resolving operational issues. Receive and review issue reports from vehicle operators and engineers . Perform first-level triage and troubleshooting to identify potential causes of operational issues. Escalate technical issues to engineering teams and support resolution efforts. Maintain and update issue tickets, documentation, and troubleshooting guides . Track recurring issues and identify trends that impact fleet performance . Provide updates and reports on fleet status and operational issues to operations teams. Collaborate with engineering, operations, and fleet teams to ensure vehicles remain safe and operational on the road. Qualifications Qualifications for Success What it Takes Minimum Requirements Experience troubleshooting technical issues, performing diagnostics, or supporting operations workflows. Strong organizational and data-entry skills with high attention to detail. Comfort working with technical systems, dashboards, or fleet monitoring tools . Ability to quickly learn new systems and workflows. Excellent written and verbal communication skills. Ability to work in a fast-paced operational environment and manage multiple issues simultaneously. Availability to work onsite in Mountain View, CA . Preferred Qualifications Experience supporting autonomous vehicle operations, robotics systems, or fleet operations . Background in engineering, computer science, IT, or a technical field . Experience with programming languages or technical tools used for diagnostics or analysis. Previous experience working in operations centers, technical support, or incident response environments . Schedule Training Schedule The first 2-3 weeks will follow a Monday-Friday, 9:00 AM
- 5:30 PM schedule. After Training, Shifts May Include 2:00 PM
- 10:30
PM:
Tuesday-Saturday or Sunday-Thursday 6:00 AM
- 2:30
PM:
Tuesday-Saturday About Our Client Our client develops software infrastructure that powers the next generation of autonomous systems. Their technology is used by leading companies in automotive, trucking, defense, and robotics to safely develop and deploy autonomous vehicles at scale. By combining cutting-edge engineering with real-world testing, they are helping accelerate the future of autonomous mobility. We embrace diversity and are proud to be an Equal Opportunity Employer . All qualified candidates are encouraged to apply and will receive consideration for employment without regard to protected status. While we are not able to sponsor visas at this time, we welcome candidates eligible to work in the United States to connect with us.