Senior Director of Operations Barrett Business Services - 3.4 Martinez, CA Job Details Full-time $120,000 - $145,000 a year 1 day ago Benefits Profit sharing Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Nonprofit management Team leadership Compliance audits & assessments Bachelor's degree Management reporting Business operations Process management Leadership General management Audit support Senior leadership

Full Job Description Director of Operations & Administration Location:

Martinez, CA |

Multi-Region Operations Compensation:

$120,000-$145,000 DOE + Generous Benefits package

Job Category:

Full-Time/Direct Hire BBSI has partnered with a well-established and growing human services organization providing community-based services to adults with intellectual and developmental disabilities. We are seeking an experienced Director of Operations & Administration to serve as a senior operational leader reporting directly to the CEO. This position will lead multi-region operations, oversee Regional Services Directors, and ensure consistent service delivery, billing, authorizations, compliance, reporting, and operational performance. The ideal candidate brings strong leadership experience within a Regional Center-funded, DDS-regulated, or comparable publicly funded human services environment . Key Responsibilities Lead, coach, and oversee Regional Services Directors and administrative staff. Drive consistent service delivery, staffing, scheduling, and operational performance across multiple regions. Oversee Regional Center billing, authorizations, service-hour utilization, timekeeping, and EVV compliance. Monitor KPIs and provide executive-level operational reporting and recommendations. Maintain audit readiness and compliance with Regional Center, Title 17, and applicable DDS requirements. Lead corrective action plans, quality initiatives, and operational process improvements. Support vendorization, new program launches, and geographic expansion. Partner closely with the CEO to execute organizational goals and identify operational risks and opportunities. Qualifications 7+ years of progressive operations leadership experience, including 3+ years managing managers or directors. Bachelor's degree or equivalent combination of education and directly relevant senior-level experience. Experience within Regional Center-funded, DDS-regulated, or comparable publicly funded human services . Strong knowledge of billing, authorizations, service-hour management, compliance, and audits. Strong leadership, analytical, communication, and problem-solving skills. Multi-region leadership and experience with SLS, ILS, CFS, Respite, Day Services, SetWORKS, Title 17, and vendorization are highly preferred. Benefits 100% employer-paid healthcare 401(k) with employer match Profit sharing Employer-paid life insurance Generous PTO Growth opportunity within an expanding, mission-driven organization This is an excellent opportunity for an experienced operations leader who enjoys developing teams, improving systems, driving accountability, and building scalable operations while making a meaningful impact. For immediate consideration call or text JP 909-921-8569 and send resume: BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

California applicants:

to see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.

INDIE Pay:

$120,000.00 - $145,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person