Full Time•

Campus Concessions Manager Date Posted:

9/17/2026

Job Code:

SHOPSVA2/40630/

Concessions Manager Department:

Campus CateringAddress:

5500

Campanile DriveCity:

San DiegoState:

CACategory:

Campus Concessions

• Salary Range:

  $21.02
• $34.50
• Description

COMPENSATION

Salary:

$29.00

• $32.

00 per hour This represents the good faith estimate of the annual salary range we reasonably expect to pay for this position upon hire, based on the selected candidate's experience, education, skills, internal alignment, and overall business needs. In select cases, and depending on market conditions or exceptional candidate qualifications, compensation may exceed this range, provided it aligns with applicable law and our compensation policies. Additional information about our compensation scales is available at: www.aztecshops.com/employment .

SUMMARY:

The Concessions Manager is responsible for overseeing day-to-day concession operations, ensuring exceptional guest service, operational efficiency, and compliance with company policies and procedures. This position provides event-day leadership by managing staffing, inventory, food production, cash handling, point-of-sale (POS) operations, alcohol service compliance, and sanitation and safety standards. A primary responsibility of this role is workforce management, including developing staff schedules, ensuring adequate event coverage, monitoring timekeeping, enforcing meal and rest break compliance, processing timecard corrections, and partnering with Human Resources on attendance and corrective action matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION

NOTE:

The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for managing concessions events successfully through outstanding customer service provided by staff to achieve customer satisfaction and financial goals. Develop and maintain an employee schedule to adequately cover staffing needs to ensure we meet our customers' satisfaction while maintaining all standards. Communicates with Associated Students and Athletics personnel regarding concessions expectations and concerns. Perform all administrative duties accurately and completely within a timely manner. Responsible for annual revenue up to 5 million dollars. Manages and develops designated units' operations staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance and directing work assignments to ensure effective operations. Formulates pricing recommendations on foods according to requirements for profitability of store operations and market place comparability. Implements operational plans to achieve profit and growth goals. Prepares event sales reports to determine profitability in order to correct for the following day. Makes adjustments to event staffing and production levels based on sales volume. Plans and prepares work schedules and assigns employees to specific duties and tasks. Orders food or prepares requisitions to replenish food on hand, using inventory management system. Assists Manager during event operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services. Recommends menu items that respond to customer needs. Resolves customer issues and complaints to ensure customer satisfaction. Monitors and ensures compliance for proper inspections, handling and storage for all inventories of food, supplies, and equipment; establishes security/internal controls and sanitation. Ensures all unit audit results score \