Supervisor

Supervisor Buena Lanes - 3.7 Ventura, CA Job Details Full-time $19 - $23 an hour 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Financial operations Teamwork Operations management Safety regulations Maintenance work Shift management Managing hospitality teams Financial management report preparation Mid-level Recreation center High school diploma or GED Store opening/closing procedures Supervising experience Team management Clean workspace maintenance Training Associate's degree POS systems Leadership Communication skills Technical Proficiency Balancing end-of-day transactions Facilities maintenance Safety protocol implementation Customer complaint resolution Hospitality management Full Job Description Job Overview As a Bowling Alley Supervisor, you will assist in overseeing daily operations, managing staff, ensure high-quality customer service, and be the key link between floor attendants and management. Responsible for maintaining a clean, safe, and fun environment while maximizing lane utilization.

Job Title:

Bowling Alley Supervisor Reports To:

General Manager /

Assistant General Manager Key Responsibilities Operations Oversight:

Manage daily operations, including opening/closing, lane assignments, and POS operations.

Team Leadership:

Supervise, train, and guide desk clerks and attendants throughout the shift.

Customer Service:

Address customer complaints, resolve issues in a professional and timely manner. Ensure a positive experience for all guests.

Maintenance & Cleanliness:

Ensure all lanes, scoring equipment, rental shoes, and facility areas are clean and functional throughout the day.

Safety Enforcement:

Maintain compliance with safety protocols, regulations, and facility policies at all times.

Financial Accountability:

Reconcile daily cash drawers and prepare financial reports.

Required Qualifications & Skills Experience:

2+ years in customer service or a supervisory role, preferably within a bowling center or hospitality venue.

Skills:

Strong leadership, communication, problem-solving, and organizational abilities.

Technical Skills:

Proficiency in Point-of-Sale (POS) systems, basic knowledge of bowling equipment/scoring systems(BLS and Conqueror) is preferred but not required, and ABC certification is preferred but not required.

Education:

High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

Availability:

Flexibility to work weekends, nights, and holidays. Physical Requirements Ability to stand and walk for extended periods. Must be able to work in a high-energy, loud, and active environment. Join our team as a Supervisor where your leadership will inspire excellence! We value energetic individuals who thrive on teamwork, innovation, and delivering memorable entertainment experiences!

Pay:

$19.00 - $23.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person