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B
Bachan's
Operations Administrator
Career Insights for Operations Manager (General)
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Based on California data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$123,566 / year median in California
+6% projected growth
Job Description
The Bachanʼs journey began with our founder Justinʼs family recipe for Japanese Barbecue Sauce, which has been passed down for generations. Justin and his parents learned it from his Bachan (aka grandma). In 2019, Justin launched The Original Japanese Barbecue Sauce, and to this day, we honor this commitment to fl avor as we have expanded our portfolio of products. Our mission is to bring people together through bold, fresh, umami fl avor and the joy of connecting over food. Bachanʼs - A tradition of bold, fresh, umami fl avor. Job Overview We are seeking a dynamic and highly organized Operations Administrator to join our team! The Operations Administrator will support the efforts of the Operations team to carry out day-to-day tasks. Responsibilities include routing, tracking and expediting freight orders, customer service and order management from 3PLs, manage production orders, EOM reconciliation, inventory status, and conduct sales order analyses. The Operations Administrator will work closely with other Operations team members to develop and implement improvements for the company. Duties Order management Provide customer service Receive and process all incoming sales orders via sales@bachans.com Monitor and verify all EDI orders for processing thru 3PL partners or Bachan's warehouse Allocate inventory by lot code for all shipments and provide BOL(s) to warehouse for packing Manage invoices using Dear and/or SPS ▪ Monitor and resolve late and/or missed shipments Order logistics Coordinate freight and logistics Request for freight quotes/set up freight pick up for delivered customers Route trucks for CPWM; create labels for cases ▪ Review and record signed BOLs as needed Production and Inventory management Coordinate with and assist Operations team including but not limited to: Support planned demand Manage and track production orders Review inventory levels at each 3PL location to determine replenishment needs Engage in co-packer calls Conduct EOM inventory reconciliation Other projects as needed Manage and track certifications and ensure compliance of all ingredients and final products Submit all required documentation on Food Chain IDs Receive, record and track Certifi cates of Analysis (CofA) from co-packer Update spec sheets Support the Operations team in streamlining processes to improve efficiency and minimize costs Collaborate with other departments to ensure the smooth handling of products from order placement to distribution hubs Performs other duties as assigned Join us as an Operations Administrator and become an essential part of our vibrant team! Your energy, expertise, and dedication will help us achieve operational excellence while providing outstanding support to our clients and colleagues alike.