An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Aspen, Snowmass and Roaring Fork Valley, CO Compensation Details:
Pay:
$68,000 - $73,000 annual
Monthly Car Allowance:
Up to $150 monthly for eligible employees
Standard Quarterly Bonus Plan Schedule:
40 hours per week Schedule may vary according to need at the time, typically 8 hours / day Weekends, holidays and some on-call may be required What We're Looking For Are you a hands-on leader who thrives in a fast-paced environment and enjoys solving problems, leading teams, and delivering exceptional customer experiences? We're looking for a Local Operations Manager to oversee the day-to-day operations of our vacation rental portfolio in Aspen, Snowmass and Roaring Fork Valley and ensures every guest, homeowner, and team member has an outstanding experience. This role combines leadership, operations, customer service, and problem-solving, making it a great opportunity for someone who enjoys variety and making a meaningful impact every day. What You'll Be Doing Lead daily operations across a portfolio of vacation rental properties Coach, support, and develop local team members Ensure homes meet company quality and cleanliness standards Partner with housekeeping, maintenance, and vendor teams to deliver exceptional service Respond to and resolve guest and homeowner concerns Conduct property inspections and identify opportunities for improvement Monitor operational performance and drive continuous improvement Manage competing priorities while maintaining a high level of service Build strong relationships with homeowners, guests, vendors, and team members What We're Looking For Previous leadership, operations, hospitality, property management, or customer service experience Strong problem-solving and decision-making skills Excellent communication and relationship-building abilities Ability to lead teams in a fast-paced, service-focused environment Highly organized and comfortable managing multiple priorities Self-motivated, adaptable, and solutions-oriented Comfortable using technology and operational systems Apply today to join our team and help create exceptional guest experiences in one of Colorado's premier destinations.
Pay:
$68,000.00 - $73,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance