OVERVIEW

The Director of Operations (DOO) is an enthusiastic, highly responsive, and motivated individual that supports Principal in the day to day management of the business, including serving clients, tracking business productivity, assisting with marketing and events. The Director of Operations should share the desire to joyfully serve others, take pride in the quality of work, and have a pleasant "can do" attitude. They should contribute to the growth and success of Principal while advancing along with it. DOO should work and assist to ensure that Principle's time is used as productively as possible.

LISTING AND TRANSACTION MANAGEMENT I.

Listings- DOO will own and manage the "Seller Timeline Template" in entirety. Tasks in Timeline Template may be assigned to Principal, but DOO will own the process. Also included in management of listings for

DOO:

• Prepare listing presentations and CMAs
• Host open houses
• Prepare listings, as needed, for showings including turning lights on/off, tidying up
• Weekly check of all listed properties and bring to attention any issues
• Manage buyer's agent feedback
• Stock property with listing items such as lockbox, booties, brochures, and features signage II.

Buyers- Principal will own and manage the "Buyer Timeline Template" in entirety. Tasks in Timeline Template may be assigned to DOO but Principal will own the process.

DOO will be responsible for:

• Prepare buyer presentations and have in stock/available in office
• Assist in showing properties when needed
• Assist in finding buyers a rental, if needed
• Assist in finding off market properties for active buyers
• Assist to set up tours when needed
• Assist in set up of MLS/Compass searches for prospective buyers II. Post close for both Buyers and Sellers
• Create/implement post close email for buyers/sellers to be part of Compass CRM Timeline Templates
• Create a gifting program for 3/6/12 months including purchase of gifts and delivery for Buyers
• Complete "Close Out" checklist (in Timeline Template) in order to receive closing bonus from Principal. (Favorite color is green.)
• Help clients source service providers (movers/handymen/utility transfers/etc) IV. Marketing Management
• Manage the annual marketing calendar including events/non-profit sponsorships/marketing gift promotions/annual Fall Fest client appreciation
• Manage marketing strategies by working with Marketing Manager on strategies for sales growth such as social media campaigns, relocation marketing, marketing to out of state Compass agents, postcard mailouts, and other creative ideas to grow.
• Help plan and coordinate quarterly events to engage clients/community V. Administrative and Support
• Contractor database- maintain the spreadsheet of preferred vendors and client resources in shared Google Drive
• Maintain spreadsheet of Past Sold transactions
• Schedule appointments, manage calendars, and coordinate agent showings when needed
• Function within Compass and MLS to maintain listing data
• Timely oversight of the Timeline Template processes to ensure all steps followed
• Obtain listing feedback from other agents and communicate findings
• Complete errands and deliveries to support CHRE
• Adhere to local, state, and federal laws concerning real estate services
• Engage in training and education within the Compass world and the Colorado real estate world

Pay:

$60,000.00 - $150,000.00 per year Application Question(s): Bonus if you come from within the Compass Real Estate eco system. Yes?

Work Location:

In person