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Auberge
Falcon Room Manager
Career Insights for Hospitality Operations Supervisor
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Based on Colorado data
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What they do
A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
$71,675 / year median in Colorado
+11% projected growth
Job Description
Company Description Perched in the heart of Telluride's Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge's signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views. Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America's most iconic alpine destinations. The targeted compensation rate for this full time year round, exempt position is $65,000-$70,000 annually. The position offers a competitive compensation package presented by Auberge Collection. Job Description Mentorship and Talent Development Mentor and provide ongoing training and coaching to Falcon Room bartenders on drink recipes, techniques, and efficient prep management to ensure proper execution and adherence to standards. Oversee bartenders to ensure proper guest service standards and mentorship for skill advancement. Ensure all Crest Club and Falcon Room operations are set up in a timely manner each day Research and Development Work with the Director of Outlets to develop seasonal cocktails aligned with current trends and market demands. Stay informed about local distillery, winery, and brewery offerings Must be aware of, and introduce, new technology and hospitality innovations that could improve the guest experience Assist with scheduling Falcon Room team members Qualifications Minimum of 2 years of experience as a Supervisor, with 1 year in a fine dining/luxury resort setting. Professional appearance, good character, ability to work a flexible schedule, including weekends and holidays, according to department needs. Hospitality Certificate or Degree desirable Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.