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The Boys & Girls Clubs of Greater New Haven

Site Coordinator (New Haven)

Career Insights for Operations Manager (General)

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$121,815 / year median in Connecticut

+4% projected growth

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Job Description

Site Coordinator (New Haven) The Boys & Girls Clubs of Greater New Haven New Haven, CT Job Details Part-time | Full-time $20.50 - $23.00 an hour 1 day ago Qualifications School experience Staff supervision Program management Facilities maintenance management Operations management Team supervision Property supervision Parent collaboration Social service program staff supervision Direct client contact English Parent communication Hiring Education Recruiting Student discipline Training Associate's degree Staffing management General management Marketing Working with youth Operational budget management Organizational budget management Youth program management Staff development Full Job Description Shift Available Monday - Friday from 2PM - 6PM (up to 30 hours with planning time and occasional weekends needed.) Primary Function Directs and manages overall daily operations of the afterschool program at various locations under the control of the organization. Supports a comprehensive, outcome-driven programming. Provides supervision of staff and personnel issues. Manages facility. Engages and supports a Parent Advisory Council, community relations, volunteers, and membership administration. Responsibilities Leadership & Youth Programming Supervise a team of chlid care providers including setting weekly schedules Establish site programs, activities and services that prepare youth for success and that create a club environment that supports Youth Development Outcomes Ensure a healthy and safe environment, maintain facilities, equipment and supplies Support the organization's strategic plan Review all attendance and scans weekly to ensure data in MyClubHub/ Salesforce is correct. Act as a positive role model for club members and staff, promoting good behavior, respect, and teamwork. Resource Management Ensure operational systems are in place to maintain the operation of physical property and equipment of unit both indoor and outdoor Partnership Development Develop partnerships with parents, community leaders and organizations Marketing and Public Relations Support public relations activities to increase visibility of program services, and activities with in the club and community Work closely with Resource Development & Marketing staff to help promote the club
Additional Responsibilities:
Participate in regular meetings with the Program Director and other site coordinators to discuss improvements and adjustments to the scanning system. Track supplies and equipment Work with staff on special events to carry out programs Exercise authority in problems relating to members; utilize guidance and discipline plan Assume other duties as assigned
RELATIONSHIPS
Internal:
Maintains close, daily contact with Site staff to interpret and explain organizational mission, program objectives and standards. Discuss issues, and provide/receive information. Has regular contact with members
External:
Maintains contact with external community groups, schools, members' parents and others
SKILLS/KNOWLEDGE REQUIRED
Associate degree in education, youth development, social work, or a related field (or equivalent experience) with at least one year experience in a supervisory role A minimum of three years of work experience in a Boys and Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, or equivalent experience. Demonstrated ability in personnel supervision, facilities management, and the recruitment and retention of key personnel. CPR/First Aid, EpiPen and injectible medications certification Strong communication skills, both oral and written. Ability to recruit, train, supervise, and motivate staff. Ability to deal effectively with members including discipline problems. Working knowledge of budget control, and management. Demonstrated ability in working with young people, parents and community leaders. Ability to work nights and some weekends as needed
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Physical requirements include some physical exertion such as lifting (up to 40 lbs.), stretching and bending in a Club setting as well as standing for long periods of time. The work environment is in a club environment and includes interaction with children ages 6-18 and can be noisy at times. Able to go from sitting to standing position. Required to stand or walk for long periods of time.
DISCLAIMER
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Pay:
$20.50 - $23.00 per hour Application Question(s): Do you consent to a State of CT DCF background check, fingerprinting, and Child Abuse and Neglect Registry check as a condition of employment? Are you willing to obtain and maintain CPR/First Aid certification within 60 days of hire if not already certified? Are you available for full-time, standard business hours with occasional evenings/weekends? Do you have experience with membership, attendance, or billing systems (e.g., Salesforce, Traction Rec, MyClubHub)? Describe your experience directly communicating with parents/guardians about attendance, billing, or behavior. Are you at least 18 years old and legally authorized to work in the United States?
Education:
Associate (Required)
Experience:
supervising employees: 1 year (Required) childcare experience (school, afterschool or camp setting): 3 years (Required)
Language:
English (Required) Spanish (Preferred) Ability to
Commute:
New Haven, CT 06519 (Required) Willingness to travel: 100% (Preferred)
Work Location:
In person