Job Description Help for Job Description. Opens a new window. What You'll Be Doing Daily/Weekly Responsibilities Perform daily, opening, and closing operational and administrative duties. Oversee and complete theatre administrative reports. Ensure that associates consistently meet the company's Guest Service standards. Ensure proper staffing levels across all areas of the theatre. Reinforce guest and operational focus through MBWA (Managing By Walking Around). Review financial numbers regularly to drive performance and optimize the guest experience. Oversee an assigned theatre department, if applicable. Listen, communicate, and work with guests in a volume setting. Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals. Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable). Leadership Uphold the company's Business Practice Standards and follow all established company policies and procedures. Address concerns promptly and directly. Lead teams and leveraging available resources to meet goals and deliver a guest and team experience. Model leadership by guiding and developing crew and supervisors to perform their roles. Communicate by listening and collaborating with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, volume settings. Participate in hiring, onboarding, training, and performance engagement. Complete your training and development plan, preparing yourself for continued leadership opportunities. What We Need From You Six months supervisory or commensurate leadership experience. What We Also Value One year experience in guest-focused business (retail, restaurant, hospitality, etc.). Working knowledge of all theatre crew functions. Demonstrated analytical, planning, and problem-solving skills. Verbal and written communication skills. Computer knowledge (Microsoft Office Suite, theatre-specific systems) Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)

Salary:

$21.00 - $22.10 per hour The company and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. The company prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.