Job Description Help for Job Description. Opens a new window. Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account The compensation and benefits information is accurate as of the date of this posting.

The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for

GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work.

At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities Summary:

The Manager, Fidelity and Operations supports the GEO Care mission: to be the leading provider of innovative, outcome-based, rehabilitative and technology-enabled services. This position is responsible for overseeing the development of outcomes reports and ensuring that programs adhere to evidence-based principles. The position is also responsible for continuous program innovation to meet the evolving needs of our customer base and working in conjunction with Area Managers to implement operational service delivery across the division.

Primary Duties and Responsibilities:

• The Manager, Fidelity and Operations is responsible for program innovations and leading the program design efforts based on customer and market feedback.
• Ensures outcome reports are developed for each operation based on customer-defined performance measures and organizational goals.
• The Manager, Fidelity and Operations collaborates with Research and Training teams to analyze outcomes data and identify opportunities for program improvement.
• Supports Area Managers and Program Managers in the implementation and operation of programs that adhere to evidence-based practices (EBP).
• The Manager, Fidelity and Operations monitors programmatic systems, policies, and procedures to ensure operational effectiveness and continuous quality improvement.
• Works in conjunction with Area Managers to implement operational service delivery and documentation functions across assigned states or regions.
• Drives continuous improvement in customer service, program performance, and participant outcomes.
• Monitors and analyzes Youth Key Performance Indicators (KPIs) to support program effectiveness and reporting.
• Facilitates and participates in youth-focused calls and meetings to promote program consistency and quality.
• Coordinates and supports Compliance and Fidelity to ensure adherence to organizational standards.
• Collaborates with implementation teams on new contract startup activities, including software configuration and deployment.
• Supports specialized initiatives in collaboration with internal and external stakeholders.
• Supports Proposal team with program narratives for proposal development.
• Conducts and distributes literature reviews to support evidence-based program development and innovation.
• Manages and completes special projects assigned by the Vice President of Non-Residential Centers.
• Performs other duties as assigned.