Florida Aquatics Swimming & Training (FAST) is seeking an innovative, forward thinking Operations Manager for a state-of-the-art aquatic center with leading-edge technology which provides the Ocala community and beyond with programs and training opportunities that benefit every phase of life. The ideal candidate will bring a strong background in aquatics, business acumen, operational leadership, and a commitment to delivering an outstanding experience for members, athletes, families, and guests. This individual will play a key role in ensuring efficient daily operations, supporting program excellence, developing effective processes, and advancing FAST's mission to serve the community.

Essential Functions:

Serves as the lead for water safety prevention programs, initatitives and activities by performing community outreach, assisting with marketing campaigns and actively engaging with the community to build current customer base and maximise participant retention. Serve as the point of contact for administrative and customer service functions related to the Falcons competitive swim program including but no limited to billing, registrations, scholarship program, participant onboarding and offboarding, marketing assistance and recognition events. Conducts in-service trainings for aquatic staff, utilizes available Learning Management Systems, Industry standards and additional resources and tools to conduct and monitor staff compliance trainings. Monitors and manages Emergency Management initiatives; conducts Emergency Action Plan (EAP) in-service training and for staff, leads all lifeguard and swim instructors required licensure and certification programs internally and externally, collaborates with Human Resources with monitoring all all staff required certifications to meet required safety and instructional standards. Manages the operational opening and closing procedures for Café, Pro Shop and Customer Service Front Desk to include cash/credit card handling, inventory management, patron membership programs and control activities, leads the development of marketing displays for trending products, and ensures stock levels and staffing are proportional to facility demands and events. Responsible for event staffing and employee coverage for events, assists with event day support to include set up, breakdown and volunteers for swim meets. Serve in event management positions as directed; including but not limited to: meet director, meet official, facility coordinator, etc. Assist with facility rental agreements, coordinating and communicating facilities needs with staff and participating schools, teams and organizations, event prep/setup/breakdown. Collaborates with Facilities Maintenance to provide support for pool area maintenance and upkeep activities, assists with oversight of equipment and supply needs and ensures operational excellence, assists with pool configuration changes and actively assist with pool chemistry checks and pool pump/equipment maintenance as needed.

Knowledge Skills & Abilities:

• Strong organizational skills to plan, prioritize, multi-task and independently execute projects/tasks within specific deadlines while maintaining flexibility.
• Strong written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
• Ability to provide skilled instruction in varied aquatic activities.
• Strong professional demeanor, discretion, patience, and courtesy toward others.
• Demonstrates a strong customer orientation. . Advanced working knowledge of the use of aquatic related software applications to include proficiency in Microsoft Office Suite and scheduling software.
• Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
• Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to build effective relationships with individuals of diverse backgrounds, including staff employees, public agency representatives and members of the general public.

Ability to provide instruction in various subjects, including literacy, math, science, and social studies. If you are enthusiastic about serving in a key role in this aquatic enterprise, we encourage you to apply. There are many reasons why you should join FAST.

Here are just a few:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday, during seasonal times in the year, will require working outside regular business hours, including nights, weekends and holidays.

Minimum Qualifications A high school diploma and three (3) to five (5) years of demonstrated experience in aquatic daily operations, aquatics programming, food & beverage or retail management is required. An Associates's degree from an accredited college or university with major course work in recreation management, sports science, education is preferred. Two (2) years of experience in a supervisory role is preferred; or an equivalent combination of training and experience which provides the required knowledge, skills and abilities. Please submit a resume and letter of interest via email to lilian_hutchinson@circlesquarefoundation.org

Job Type:

Full-time Pay:

From $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Relocate:

Ocala, FL 34474: Relocate before starting work (Preferred)

Work Location:

In person