Move In Coordinator/First Impressions Director

Full-Time Move-In Coordinator / First Impressions Director Aden Senior Living | Ormond Beach, FL Aden Senior Living is seeking a dynamic, organized, and people-focused professional to join our team as a Move-In Coordinator / First Impressions Director. This key role serves as the bridge between our Sales and Operations teams, ensuring every new resident experiences a seamless, welcoming transition into our community. If you thrive in a fast-paced environment, love creating exceptional first impressions, and are passionate about supporting seniors and their families, we'd love to meet you. Position Summary The Move-In Coordinator / First Impressions Director plays a critical role in "bringing move-ins over the finish line." This individual ensures all pre-admission requirements are completed, coordinates the move-in process, and delivers a smooth, supportive transition for new residents and their families. Key Responsibilities Serve as the primary point of contact for all incoming residents and families during the move-in process Partner closely with the Sales and Operations teams to ensure a seamless handoff from deposit to move-in day Coordinate and collect all required move-in documentation, ensuring accuracy and compliance Schedule and manage move-in dates, logistics, and internal team communication Prepare apartments and coordinate with housekeeping, maintenance, and clinical teams to ensure readiness Greet new residents and families on move-in day, creating a warm and welcoming first impression Support new residents through their initial transition, helping them acclimate to the community Maintain organized records and track move-in progress to ensure timelines are met Assist with front-facing concierge or hospitality duties as needed to support overall first impressions Qualifications Previous experience in senior living, hospitality, healthcare, or customer service preferred Strong organizational and time management skills with attention to detail Excellent communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Warm, professional demeanor with a passion for service and hospitality Proficiency with basic computer systems and documentation processes https://info.flclearinghouse.com