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US
United Site Services
Supervisor Field Ops
Career Insights for Operations Supervisor (General)
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Scorecard
Based on Florida data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$77,111 / year median in Florida
+12% projected growth
Job Description
Primary Purpose The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers. Essential Functions Manage and coordinate all activities for the yard. Supervises all Technicians Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary Maintain proper staffing levels to meet and exceed customer and branch needs Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary Responsible for employee development & conducting periodic performance reviews Operate a variety of company vehicles Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities. Qualifications Minimum 2 Year/Associates Degree or equivalent combination of education and experience Minimum or 2 years experience in a related field and/or training Minimum of 2 years proven leadership experience leading a diverse team to accomplish results Customer Service Team Building Organization Communications Decision Making and Problem Solving Valid Driver License Bilingual highly preferredQualifications:
Minimum 2 Year/Associates Degree or equivalent combination of education and experience Minimum or 2 years experience in a related field and/or training Minimum of 2 years proven leadership experience leading a diverse team to accomplish results Customer Service Team Building Organization Communications Decision Making and Problem Solving Valid Driver License Bilingual highly preferredBenefits
- Transportation
- Dental Insurance