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El Car Wash

Key Holder

Entry-Level JobVerifiedNo experience needed

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Based on Florida data

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What they do

A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.

$33,252 / year median in Florida

+12% projected growth

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Job Description

Job Description Help for Job Description. Opens a new window.
THE ROLE
At El Car Wash, we don't just open and close sites — we set the tone for the entire experience. As a Key Holder, you're a trusted leader on the ground, holding the standard when management isn't on-site, supporting your team, and ensuring every customer leaves with that signature EL shine. Role Clarity
  • This is a working lead role — you are on the floor alongside the team
  • No direct reports and no formal performance or accountability conversations
  • You influence performance through coaching, example, and site presence
  • You partner with the ASM and SM for escalations — you don't go it alone
  • Competency level: between Self-Leader and Leader of Others
WHAT YOU'LL OWN
Own the day, start to finish
  • Open and close the site with precision — secure, prepped, and ready to deliver a strong shift every time. Lead from the front
  • Set the standard for cleanliness, safety, and performance — your presence drives the energy of the entire site. Hold the site independently
  • When management isn't present, you make the calls, solve the problems, and keep the operation running. Without needing to be asked. Coach and guide in real time
  • Support team members with real-time direction — redirect, encourage, and reinforce the standard without creating conflict. Deliver standout experiences
  • Handle customer questions or concerns quickly, professionally, and with genuine care. Communicate with clarity
  • Keep customers and team members informed, especially during downtime or service interruptions. Grow every day
  • Learn from your leaders and build the skills to take the next step in your career.
This role is a stepping stone, not a ceiling.