Operations Administrator - Landscape Services We are looking for a strong, organized Operations Administrator to support our growing landscape operations in Southwest Florida. This is not a basic receptionist or clerical position. We are looking for someone who takes ownership, follows through, keeps operations organized, and makes sure tasks do not fall through the cracks. The Operations Administrator will work closely with our Operations Managers, Account Managers, field teams, office staff, and ownership to keep daily operations moving efficiently. Responsibilities Support our Operations Managers with daily operational coordination Manage the daily administrative side of field operations Create, assign, update, track, and close work tickets in Aspire Monitor open, overdue, and incomplete work tickets Make sure customer requests, complaints, and service issues are assigned to the correct person Follow up with managers and Account Managers to make sure issues are completed Keep routes, schedules, jobs, customer information, and operational notes updated in Aspire Assist with route changes, callbacks, additional services, and return visits Make sure completed work is properly documented and ready for billing Take secondary customer phone calls related to operational issues Help coordinate crews, managers, materials, and job schedules when needed Assist with plant and material ordering when needed Run Aspire reports and provide operational information to management Help maintain and improve internal processes and SOPs Support onboarding, attendance tracking, employee paperwork, and other HR-related administrative tasks when needed Communicate clearly between the office and field teams Identify problems early and help drive them to resolution What We Are Looking For Strong organizational and follow-up skills Ability to manage multiple priorities at the same time Strong sense of ownership and accountability Comfortable following up with managers and employees when tasks are incomplete Strong computer and software skills Experience with Aspire strongly preferred Experience in landscaping, construction, home services, field services, or a similar operational environment preferred Experience with scheduling, routing, work orders, customer service, or operational administration Strong written and verbal communication skills Able to work independently without constant supervision Detail-oriented and dependable Comfortable working in a fast-paced environment where priorities can change quickly This Position Is a Good Fit for

Someone Who:

Likes keeping people and processes organized Notices when something is missing or incomplete Follows up until a task is actually finished Is comfortable working with both office staff and field managers Can learn systems quickly Does not wait to be told every next step Enjoys improving processes and making operations run smoother Position Type Full-time In-office position Monday-Friday Compensation Approximately $23-$28 per hour , depending on experience, Aspire knowledge, and operational background. Exceptional candidates with strong Aspire and landscape-industry experience may be considered above this range. About Us We are a growing landscape company serving Sanibel, Captiva, Fort Myers, Estero, Bonita Springs, Naples, and surrounding areas. Our services include landscape maintenance, landscape installation, irrigation, tree care, plant health care, and commercial landscape services. We are looking for someone who wants to become an important part of the operational team and grow with the company.

To Apply Please submit:

Resume Short description of your operations/administrative experience Any experience with Aspire or similar field-service software Current or most recent position Salary expectations Availability to start

Pay:

$23.00 - $28.00 per hour Expected hours: 38.0 - 45.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person