Job Description Launch your career with

TWO MEN AND A TRUCK

® Fort Myers and discover the opportunities for growth! The operations manager is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales and profits.

This is accomplished primarily through:

hiring, training, and motivating franchise employees; controlling costs; managing daily franchise operations; and consistently exceeding customer expectations.

Salary:

$45,000 - $55,000 Plus Bonuses Job Responsibilities Promotes and protects the

TWO MEN AND A TRUCK

brand Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement Determines staffing requirements, interview, hires and trains new employees, or oversees these processes Responsible for employee accountability and adherence to franchise and system standards and policies Directs employee scheduling and dispatch of movers and drivers Responsible for employee development and corrective action programs Oversees all workers compensation and unemployment claims Coordinates and directs the fleet maintenance and equipment inventory programs Ensures compliance with all DOT regulations and FMCSA guidelines Handles customer concerns and oversees damage resolution process Responsible for being the "on-call" emergency contact outside of normal business hours Participates in regular training and development programs offered through Stick Men University ® to further the knowledge of the system Actively participates in community, industry or other relevant associations Responsible for the direction and day-to-day supervision of all movers and drivers. Job Requirements Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job! A minimum of 2 years of business, management, or other relevant experience is required.

TWO MEN AND A

TRUCK or moving industry experience is preferred Extensive knowledge of

TWO MEN AND A TRUCK

system policies, procedures, and industry Excellent oral and written comprehension and communication skills Excellent organizational and time management skills Demonstrated ability to lead by example to motivate, develop, and direct people Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action Strong decision making ability Understanding of and commitment to customer service and the

TWO MEN AND A TRUCK

core values Must be proficient with the following Microsoft applications:

Excel Word Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Application Question(s): Knowledgeable in DOT regulations

Education:

High school or equivalent (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person