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C
Confidential
Business Manager
Career Insights for Operations Manager (General)
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Scorecard
Based on Iowa data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$109,344 / year median in Iowa
+6% projected growth
Job Description
Business Manager Established Multi-Location Healthcare Practice - Des Moines Metro Area Position Overview A well-established, growing healthcare practice in the Des Moines metro area is seeking an experienced, highly organized Business Manager to oversee day-to-day business operations, staff performance, financial processes, and administrative systems. This is a leadership position for someone who takes ownership, solves problems, holds team members accountable, and continually looks for ways to improve efficiency, profitability, and the patient experience. Key Responsibilities Manage and oversee daily business and administrative operations Lead, train, schedule, and hold office staff accountable Monitor employee performance, productivity, and workflow Oversee patient scheduling, front-desk operations, and customer service Monitor billing, accounts receivable, collections, and outstanding balances Work with billing staff to identify and resolve insurance and payment issues Track key business metrics, including patient volume, collections, accounts receivable, and staff productivity Develop and maintain efficient office policies, procedures, and systems Assist with recruiting, hiring, onboarding, and employee development Manage vendors, supplies, expenses, and general office needs Identify operational problems and implement solutions Provide regular reporting to ownership regarding practice performance Help develop and execute strategies for continued growth and profitability Maintain professionalism, discretion, and confidentiality Ideal Candidate The ideal candidate is a confident and dependable leader who is comfortable managing both people and numbers . This individual should be proactive rather than waiting to be told what needs to be done. Qualifications Previous management or business operations experience required Healthcare, medical, dental, chiropractic, or similar practice-management experience strongly preferred Experience supervising and developing employees Strong understanding of billing, collections, accounts receivable, and financial reporting preferred Excellent organizational and communication skills Comfortable using technology and learning new software systems Strong problem-solving and decision-making abilities Ability to manage multiple priorities and locations High level of integrity, accountability, and confidentiality What We Offer Competitive compensation based on experience Leadership role with significant responsibility and autonomy Stable, established healthcare organization Opportunity to improve systems and directly influence business performance Long-term growth opportunity for the right individual