Field Performance Manager - Garage Doors Titan Garage Doors - 5.0 Quad Cities, IA Job Details Full-time | Contract $75,000 - $125,000 a year 10 hours ago Benefits Travel reimbursement Fuel card Opportunities for advancement Qualifications Hiring Driver's License Appliance repair Recruiting Quality audits Full Job Description Titan Garage Doors Full-Time | W-2 $75,000 Base + Performance Bonus up to $50,000 | Up to $125,000 Total Compensation $5,000 Sign-On Bonus | Company Vehicle | Paid Travel Expenses Titan Garage Doors is growing, and we're looking for an experienced Field Performance Manager to lead, coach, and develop our technician teams across multiple Midwest markets. This isn't a desk-only management position. We're looking for a hands-on field leader who knows how to coach technicians, improve performance, hold teams accountable, and help build successful new territories. If you've led technicians in garage doors, HVAC, plumbing, electrical, appliance repair, home services, or another field-service environment, we'd like to hear from you. What You'll Do Lead, coach, and develop field technicians through ride-alongs, performance reviews, and hands-on training Improve technician performance, including average ticket, conversion, customer experience, and overall professionalism Help launch new territories by running jobs, hiring and training technicians, and establishing field operations Monitor technician KPIs and coach team members to improve results Improve scheduling, labor utilization, and coordination between technicians and dispatch Conduct field quality audits and reduce callbacks and warranty issues Handle customer escalations and maintain high service standards Oversee technician inventory, truck stock, tools, and field assets Recruit, onboard, train, and retain strong technicians as Titan expands into new markets What We're Looking For We're especially interested in candidates with: Experience managing or leading technicians in a field-service environment Garage door, HVAC, plumbing, electrical, appliance repair, home services, or similar skilled-trades experience A track record of coaching technicians and improving measurable performance Strong leadership and accountability skills Experience recruiting, hiring, onboarding, or training field employees Comfort working hands-on in the field when needed Ability to travel approximately 25-50% Willingness to help launch and support new Midwest territories Valid driver's license and clean driving record Ability to learn and use field-service technology and business systems

Compensation Base Salary:

$75,000/year

Performance Bonus:

Up to $50,000/year, paid quarterly

Total Compensation:

Up to $125,000/year

Sign-On Bonus:

$5,000 after successful completion of the initial 90-day integration period The performance bonus is tied to measurable field results including technician performance, customer reviews, technician retention, callback/warranty rates, and field-process compliance. Additional Benefits & Perks Company vehicle Fuel card Company-paid tools and parts Paid travel accommodations $50 per diem while traveling Significant opportunity for advancement as Titan expands into additional markets About Titan Garage Doors Titan Garage Doors is an established residential garage door company serving markets throughout Iowa, Nebraska, and Wisconsin, with continued expansion into Illinois and additional Midwest territories. We've been operating in these markets for more than a decade and have earned more than 1,000 five-star customer reviews . We're building for the long term and looking for a field leader who wants to grow with us. First 90 Days Your first 90 days will include company orientation, hands-on technical training, field integration, and helping establish your home-base territory. You'll work directly alongside the field team so you understand the operation before taking broader responsibility across multiple territories.

Job Type:

Full-time Pay:

$75,000-$125,000 per year

Work Location:

Field-based /

Midwest Travel:

25-50%

Pay:

$75,000.00 - $125,000.00 per year

Work Location:

In person