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Reef

Operations Manager

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Job Description

Job Summary Reef is seeking an experienced Operations Manager to oversee day-to-day business activities, support team performance, and ensure efficient, consistent operations. This position is ideal for a hands-on leader who can coordinate staff, monitor operational standards, manage resources, and help improve overall business performance. Responsibilities Oversee daily operations and ensure established procedures are followed. Lead, schedule, train, and support employees across operational functions. Monitor staffing levels and coordinate coverage based on business needs. Maintain high standards for customer service, workplace organization, and operational efficiency. Track inventory, supplies, equipment, and other operational resources. Review daily performance and identify opportunities to improve processes. Assist with budgeting, cost control, purchasing, and expense management. Address operational issues quickly and coordinate appropriate solutions. Maintain accurate records, reports, and shift documentation. Ensure compliance with company policies, safety standards, and applicable regulations. Communicate regularly with leadership regarding staffing, performance, and operational needs. Support hiring, employee development, performance coaching, and team engagement. Qualifications Previous operations, restaurant, hospitality, retail, or business management experience preferred. Proven leadership and team-management abilities. Strong organizational, communication, and problem-solving skills. Comfortable managing multiple priorities in a fast-paced environment. Experience with scheduling, inventory, purchasing, or cost control is a plus. Strong attention to detail and follow-through. Professional, dependable, and results-oriented. Comfortable working flexible hours, including evenings and weekends when required. Benefits Competitive annual salary Full-time management position Employee benefits or company-sponsored perks, where applicable Professional development and leadership training Paid time off based on company policy Opportunities for career advancement About The Company Reef operates in a customer-focused environment where efficient operations, strong teamwork, and consistent service are important to daily success. The Operations Manager will play a key role in supporting employees, maintaining standards, and helping the business operate effectively.
Pay:
$58,000.00 - $72,000.00 per year
Benefits:
Dental insurance Health insurance Parental leave Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • Health Insurance