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AM
America Medical Response
EMS Operations Supervisor
Career Insights for Operations Supervisor (General)
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Based on Illinois data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$82,131 / year median in Illinois
+4% projected growth
Job Description
at America Medical Response in DecaturDecatur, Illinois, United States Job Description Operations Supervisor
View the stories on how our employees provide care to the world atwww.
AtaMomentsNotice.com. GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
FULL-TIME
Opportunity in Decatur, IL! $89,000 annual salaryApplication Deadline:
Friday September 11, 2026Schedule:
The applicant must be able to work a variety of scheduled hours, including nights, weekends, and holidays. The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.Responsibilities:
Supervise and develop field staff to ensure high-quality patient care. Maintain operational quality through daily oversight and communication. Act as a liaison among the company, patients, and public safety agencies. Mentor employees, conduct performance evaluations, and support team development. Collaborate with management to address staffing and service improvement. Participate in the development and implementation of departmental policies and procedures. Manage staffing levels, shift calendars, and fill open shifts as needed. Oversee the operation and maintenance of medical equipment.MinimumRequired Qualifications:
Minimum 3 years of EMS (specifically Paramedic) field experience. Prior FTO or other leadership/supervisory experience preferred. High School Diploma or Equivalent (GED). State Paramedic Certification. State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made). As required forParamedic:
BLS, ACLS, PALS/PEPP, BTLS/PHTLS
Certifications.Preferred Qualifications:
Some advanced education is preferred. Why Choose GMR?Global Medical Response(GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Hereyou'llembark on meaningful work that will make an impact on you and the customers we serve.View the stories on how our employees provide care to the world atwww.
AtaMomentsNotice.com. GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Compensation:
$89,000 per year. Check out our careers sitebenefits page to learn more about our benefit options.R0055780 EOE
including Veterans and Disabled To view full details and how to apply, please login or create a Job Seeker accountBenefits
- Dental Insurance