Find Jobs
Find Jobs Near You – Available Work in Your Location
Sr. Manager Operations Enablement
Career Insights for Operations Manager (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Illinois data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$115,203 / year median in Illinois
+3% projected growth
Job Description
Sr. Manager Operations Enablement
Address:
200 WILMOT
RD,DEERFIELD,IL,60015-04620-00001-2
Job
ID 1882381BR
Job Summary
The Sr. Manager, Operations Enablement is a hands-on, results-driven leader deployed into underperforming or stressed markets to rapidly diagnose issues and drive measurable operational and financial improvements. This role partners closely with field leadership to stabilize performance, improve execution, and build sustainable operating discipline within stores or regions. Success is defined by speed to impact, quality of execution, and sustainable performance improvement.
This position requires comfort with ambiguity, frequent travel, and direct engagement with store-level teams. Drives initiatives in support of best-in-class retail and pharmacy processes; implements best practices to enhance efficiency and the customer / patient experience.
Job Responsibilities
Rapid Assessment & Diagnosis
Lead short-cycle assessments of store or regional performance across sales, labor, inventory, shrink, and customer experience,
Identify root causes of underperformance using data, field observation, and leader/team interviews (data-driven but pragmatic).
Prioritize issues based on financial impact, operational risk, and speed to resolution.
Execution & Performance Improvement
Develop and lead targeted action plans to drive immediate operational and financial results,
Coach store and field leaders on execution discipline, labor management, inventory controls, and standard operating practices.
Directly support stores during critical recovery periods, including on-site leadership as needed.
Remove barriers to execution by escalating issues, aligning resources, and driving accountability.
Leadership & Influence
Partner with field leaders and functional teams to align on recovery plans.
Build credibility quickly with field leaders and store teams through visible, hands-on leadership.
Reinforce performance expectations while maintaining trust and engagement.
Measurement & Sustainability
Track progress against defined metrics (sales, EBITDA, labor efficiency, shrink, RX metrics).
Ensure improvements are embedded into routines, standards, and leader capability before exiting the market.
Provide clear readouts to senior leadership on outcomes, risks, and next steps.
Function as a subject matter expert in reviewing training documents and standard operating procedures as they relate to retail and pharmacy operations.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains PTCB or ExCPT certification through the designated training program and/or state required certification/registration within assigned region or pharmacist license if registered pharmacist.
Maintains immunizer certification through the designated training program and/or state required certification/registration within assigned region.
Maintains and enhances current knowledge and skills related to retail and pharmacy.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
High School Diploma or GED (internal candidates); Bachelor's degree and 5 years of retail management experience or High School Diploma/GED and 7 years of retail management experience.
At least 2 years of experience contributing to financial decisions in the workplace.
At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
Willing to travel up to/at least 85% of the time for business purposes (within state and out of state).
Preferred Qualifications
BS in Pharmacy or Doctor of Pharmacy Degree from an accredited educational institution.
Walgreens Operations experience; experience in transformation projects or special projects teams.
Experience with leading projects (for example: organizing and managing resources to bring about the successful completion of specific project goals and objectives).
Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Intermediate level skills with Microsoft Office suite of products.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.
To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range:
$125000 - $218,750.00 / Salaried
Share this job
X
Explore this location
Check it out
Sign up for job alerts
Sign up
Find in-store jobs by location
Search by location
New opportunities for current team members
Search
Need an accommodation?
Learn more here
Veteran Job Search
Search by Occupation Code
Featured jobs
View All of Our Available Opportunities
Saved jobs
No saved jobs.
Recently viewed jobs
No recently viewed jobs.
View all jobs
Career Development
Explore all of the ways we support your growth and development.
Learn more
Career Areas
Want to make a difference in your neighborhood and in people's lives? The possibilities are wide open.
Learn more
Life at Walgreens
We're building a one-of-a-kind culture - a place where you can learn and grow and explore.
Learn more
Benefits
- Dental Insurance