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Account Manager
Job Description
at Staff Management SMX in
Effingham, Illinois, United States Job Description Overview :
In the role of Account Manager II, you will be a leader at the center of the action. Responsible for overall site operations and managing a service team that consist of Account Supervisors and Recruiters. You will manage annual revenues between $1 million - $5 million, regularly following up with end-user clients, who work with our associates, and executive-level facility managers to ensure that all strategic goals and objectives are met.
Location :
Effingham, IL Essential Job Functions
+ Manage and provide guidance to the service team's daily operations
+ Responsible for actively building and maintaining a strong client relationship
+ Responsible for coaching, training and developing service team members
+ Oversee recruiting efforts to ensure sufficient staff levels, to include the process of interviewing, hiring, orientation, and training
+ Provide guidance or manage associate performance
+ Oversee scheduling, attendance, and shift meetings
+ Payroll approval and processing
+ Trend analysis and financial forecasting
+ Develop and implement a safety program
+ Audit and regularly report on KPIs to ensure all policies are executed in accordance with federal and organizational regulations Education/Experience
+ High School diploma or GED required; bachelor's degree preferred + 3+ years' experience managing onsite teams
+ Highly effective personnel and process management skills and techniques
+ Proven skills and knowledge on training, coaching, and performance evaluation
+ Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word
+ Strong communication skills, both oral and written
+ Ability to solve complex problems, including finance
+ Strong interpersonal and customer service skills
+ Exceptional attention to detail
Salary Range :
$60,573.66 - $75,717.08 annually, depending on experience and geographic location. Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
Benefits and Well-Being:
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here . We consider qualified applicants with arrest and conviction records i To view full details and how to apply, please login or create a Job Seeker account
Benefits
- Paid Time Off (PTO)
- Floating Holidays
- 401(k) Plans
- Employee Stock Options (ESOs)