Air / Ocean Operations Coordinator Chinese/ English

Air / Ocean Operations Coordinator Chinese/ English

GOLDEN ARCUS INTL

Franklin Park, IL Job Details Full-time $21 - $27 an hour 1 day ago Benefits 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off Career development plan 401(k) matching Qualifications Customer communication Microsoft Excel Logistics Freight forwarding logistics Chinese Full Job Description Air /

Ocean Operations Coordinator Location:

Chicago Employment Type:

Full-Time Department:

Operations Position Overview This role is designed for candidates who want to gain hands-on, end-to-end experience in international logistics , rather than performing repetitive or limited system-based tasks. As an Air / Ocean Operations Coordinator , you will be directly involved in the full shipment life cycle — from booking and transportation to arrival, customs coordination, and final delivery. This position provides a strong foundation for long-term growth in logistics operations, cost control, and cross-functional coordination. Key Responsibilities1. Customer & Shipment Execution Communicate with customers to receive and confirm shipment requirements for air and ocean freight Assist in developing practical and executable transportation plans based on customer needs and operational constraints Monitor shipments from origin to final delivery, ensuring accuracy, timeliness, and clear communication 2. Air & Ocean Freight Operations Coordinate bookings, flight schedules, vessel schedules, and space confirmations Liaise with airlines, shipping lines, and overseas agents to ensure smooth execution of transportation plans Track shipment status and provide timely updates through internal systems and direct customer communication 3. Arrival, Customs & Delivery Coordination Work closely with customs, warehouse, and trucking teams to coordinate post-arrival operations Ensure smooth handoff between customs clearance, cargo release, and final delivery Support the handling of inspections, documentation requests, delays, and other operational issues 4. Exception & Issue Management Identify and follow up on operational exceptions such as delays, documentation discrepancies, or execution errors Assist in analyzing root causes and coordinating solutions with internal and external partners Gradually build the ability to handle more complex cases independently as experience grows 5. Cost & Billing Support Assist with reviewing AR/AP charges related to shipments Ensure billing accuracy and alignment with operational records Develop an understanding of logistics cost structures to support future career advancement Qualifications Strong interest in international logistics, supply chain, or freight forwarding Detail-oriented, responsible, and capable of managing multiple shipments simultaneously Effective communication skills and ability to coordinate across teams and external partners Prior experience in air/ocean freight or logistics is a plus; motivated entry-level candidates are welcome

Compensation & Benefits Hourly Rate:

USD 21-27, based on experience and qualifications

Benefits Include:

Medical, dental insurance Paid Time Off (PTO) Sick Leave Year-end performance bonus 401(K) 401(K) Matching 3% Career Development Based on individual performance and business needs, potential career paths may include: Senior Operations Coordinator Team Lead / Supervisor Operations or management-related roles Career progression is performance-based and aligned with company growth. Work Authorization Valid authorization to work in the United States is required OPT candidates are welcome Visa sponsorship may be considered on a case-by-case basis in compliance with U.S. regulations

Pay:

$21.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person