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HERITAGE TRACTOR

Regional Operations Manager

Career Insights for Operations Manager (General)

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Based on Illinois data

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What they do

An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.

$115,203 / year median in Illinois

+3% projected growth

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Job Description

Regional Operations Manager
GENESEO, IL 61254
;
DIXON, IL 61021
;
FREEPORT, IL 61032
; Kewanee, IL 61443 Apply Overview Salary Range $95,000.00 - $110,000.00
Salary Position Type Full Time Apply Description Purpose:
Effectively lead the operational activities within the Parts/Service business within a defined group of locations, to maximize revenue, margin, profitability, and customer satisfaction in alignment with the organization's financial and operational objectives.
Responsibilities:
Provide a high level of coaching and leadership to Parts/Service Managers on driving revenue and efficiencies within their locations Lead, support, and drive the Parts/Service business in alignment with the overall Aftermarket Business Plan Execute Parts/Service strategies and processes to ensure internal and external customer satisfaction Provide a high level of leadership involving the recruitment of highly skilled and motivated aftermarket employees. Ensure staff levels are met and retained relative to the levels that ensure customer and company success Drive timely and efficient execution through Parts/Service Managers on training requirements, applicable performance metrics, and administrative tasks assigned such as safety, facility, and fleet management
Qualifications Experience, Education, Skills, and Knowledge:
5+ years leading and managing Parts and/or Service Department operations or other high level related management experience Experience coaching and leading others in driving revenue in Parts and/or Service Strong and effective communication, computer, and technology skills Demonstrated ability to create positive relationships with peers College or associated degree preferred Applicable experience required Valid Driver's License required Terms of Use | Privacy Policy | © 2026 Paycom | All Rights Reserved.