Director of Operations

Director of Operations at First Midwest Group Director of Operations at First Midwest Group in Loves Park, Illinois Posted in 8 days ago.

Type:

full-time

Job Description:

We are looking to add a Director of Operations to our Multi?

Business Portfolio (Hospitality, Storage, Multifamily, Senior Living, Leisure). •This is an on-site role located in Rockford Illinois•Overview The Director of Operations is a senior leadership role responsible for the operational, financial, and strategic performance of a diversified portfolio of operating businesses, including:

Hospitality:

67?room Candlewood Suites (extended stay) 114?room Radisson (full service)

Leisure:

Family entertainment park Self?

Storage:

~2,700 units across 7 locations

Multifamily:

377 units

Senior Living:

117 units This executive will partner closely with ownership to drive top?line growth, expand margins, professionalize systems, and scale operations across multiple business models while maintaining strong governance, ethics, and compliance.

Core Leadership Attributes Accomplished Leader:

Demonstrates high ethical standards, integrity, and accountability across all operations

Strategic Planner:

Identifies operational constraints, designs solutions, and executes strategies that deliver measurable results

Executive Communicator:

Engages effectively with ownership, boards, senior leaders, frontline teams, and external partners Marketing?

Driven Operator:

Builds and executes marketing strategies that grow revenue and improve operating margins Hands?

On Project Manager:

Leads cross?functional initiatives across operations, technology, finance, and marketing

Financial Steward:

Strong command of treasury management, capital planning, budgeting, and performance analytics Key Responsibilities Operational Leadership Oversee day?to?day operations across hospitality, storage, residential, senior living, and leisure assets Establish operating standards, KPIs, and accountability across all business units Lead turnaround, stabilization, and optimization initiatives as needed Financial & Strategic Management Develop and manage annual operating budgets, capital budgets, and rolling forecasts Oversee treasury management, cash flow optimization, and financial controls Build analytical models to support acquisitions, capital investments, and growth initiatives Drive margin improvement through cost discipline, pricing strategies, and process efficiency Growth, Marketing & Revenue Create and execute marketing strategies to grow occupancy, ADR, RevPAR, unit utilization, and ancillary revenue Manage e?commerce, digital marketing, CRM, and revenue management platforms Set and deliver revenue growth targets across hotel and leisure operations Project & Systems Management Lead business projects spanning: Operations improvement Financial systems Accounting and reporting Marketing platforms Information systems Manage technology conversions and integrations across platforms Re?engineer data structures and business processes to improve reporting timeliness and decision quality People & Organization Assess organizational structure and staffing levels across all business units Improve recruitment, training, and retention programs Develop leadership bench strength and succession plans Reduce personnel cost while improving workforce capability and performance Governance, Compliance & Risk Ensure operational and financial compliance across all entities Improve corporate accounting for a high?growth parent and subsidiaries Interface with lenders, auditors, regulators, and external advisors as required Education & Experience Required / Preferred Bachelor's degree in Accounting, Finance, Marketing, Economics, or related field MBA strongly preferred 10+ years of progressively responsible leadership in multi?unit operations Demonstrated experience in hospitality operations (required) Experience with boards, municipal entities, or NGOs is a plus Proven success managing diverse business models under one operating umbrella