Full Job Description Join a colloborative and fast-paced team as an Operations & Accounting Coordinator. This role supports the daily operations of both the technical and accounting departments. Primary responsibilities include coordinating technical support requests, managing ticket workflows, and supporting accounting activities. The ideal candidate is highly organized, detail-oriented, able to manage multiple priorities, and thrives in a collaborative environment while providing exceptional internal and external support. This is a full-time, in-office position. Candidates should enjoy working collaboratively with a team in a professional office environment. Responsibilities Manage coordination and assignment of support requests to technicians Monitor and manage support tickets to ensure accurate documentation Follow up with technicians to obtain complete and accurate time entries Review and close support tickets daily Maintain organized records and provide support for daily operations Process mid-month and month-end client billing Generate usage reports for client billing Manage vendor invoices Create and distribute client invoices Collaborate with internal teams to improve processes and support company goals Qualifications Self-motivated and enthusiastic about learning new concepts and processes Strong attention to detail and excellent organizational and time-management skills Commitment to maintaining confidential information is required Excels at working in a dynamic, fast-paced environment Strong written and verbal communication skills are a must Proficient in Microsoft 365 applications Working knowledge of QuickBooks Online is a plus Ability to prioritize multiple tasks

Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person