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Supervisor, DC Inbound Operations - Nights
Career Insights for Operations Supervisor (General)
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Scorecard
Based on Indiana data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$78,027 / year median in Indiana
+9% projected growth
Job Description
Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will inspire and engage with associates, coaching, teaching, developing and providing performance feedback. You will identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. You will drive results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision to a team of skilled employees, including temporary agency employees working in the department(s). Cultivate Creativity & Disruptiveness. Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise. Engages and Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Responsible for creating and supporting the company's engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans. Ensure a safe environment for the team by driving safety strategies, recognition and accountability. Grow Together, Win Together; Imagine Fearlessly and Make it Happen; Inspire, Uplift, and Create; Lead with Passion and Heart; and Welcome All to the World of Beauty. Prior equivalent work experience 3 - 5 years in a high-tech distribution center operations capacity At least 2 years of people leadership experience. Strong communication skills, ability to multitask, and comfortability with computer/store systems Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed. Consistent and reliable attendance Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.