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TA
Tecumseh Area Partnership d.b.a Region 4 Workforce Board
Director of Operations
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What they do
A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$145,812 / year median in Indiana
+14% projected growth
Job Description
Overview We are seeking a dynamic and strategic Director of Operations. The Director of Operations performs duties associated with the overall operations and program performance management of the Region 4 Workforce Development System working closely with the Chief Operations Office in planning, organizing, and oversight of Workforce Development programs. Servesas Equal Opportunity (EO) officer and Master User for region. Duties Workforce Innovation and Opportunity Act (WIOA) implementation and establishing new processes/procedures Guide and organize effective WIOA Youth Programs to meet overall goals and objectives across the region. Review of Region 4 local guidelines/policies for alignment to DOL/DWD policies, WIOA and Common Measures to ensure policies are up to date and/or changed in accordance with State and Federal Policy Validation of WIOA and Common Measures data and provide formal report to Chief Operations Officer Implementing new Grants the region is awarded and establishing new processes/procedures. Maintain closed and archived participant files in accordance with policy Proficiency of the performance measurements and definitions. Develop data extracts from State database to provide data reports on regional performance as needed Manage special projects as needed Serve as the expert on Indiana Career Connect (ICC) Policies and Procedures Conduct monthly desktop monitoring to evaluate the timeliness and quality of documentation, services, and case notes Conduct annual monitoring of participant files in ICC, data tracking system Develop procedures for/and handling complaints of discrimination Perform the duties and responsibilities of the EO officer Other duties as assigned