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KS
KAG SERVICES INC
Operations Manager
Career Insights for Operations Manager (General)
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$107,363 / year median in Kansas
+6% projected growth
Job Description
Position Summary This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region. Essential Functions Develop operating plans for the assigned regional operation Serve as point of contact for drivers regarding issues/questions pertaining to organizational policies, payroll, benefits, etc. Set up schedules for drivers Recruit drivers/owner operators Engage with customers to drive growth and enhance relationships Resolve customer issues Ensure that the safety values of the organization are followed Assist, support and direct managers Manage, coach, discipline, and evaluate staff Bachelor degree in business or equivalent work experience Background in transportation Good people skills Ability to communicate effectively both verbally and written