Director of Operations Position Summary The Director of Operations is a key leadership role responsible for overseeing day-to-day transportation operations. This role partners closely with leadership and route drivers to ensure safe, efficient, and cost-effective delivery, routing, scheduling, inventory movement, and team performance across all transportation functions. This position is both hands-on and strategic, requiring deep operational and warehousing understanding along with the ability to think, plan, and lead at a director level. Key Responsibilities Operational Leadership Support and help lead all transportation operations including routing, scheduling, delivery execution, inventory movement, and fleet utilization. Serve as a visible leader in the field, regularly engaging with drivers, leadership, and support staff. Ensure consistent execution of operational standards, policies, and safety procedures. Manage overall daily operations in the absence of the Co-Director of Operations. Provide coverage for Warehouse Manager in the event of absence. Team Leadership & Development Directly support and mentor route drivers to improve performance, accountability, and leadership capability. Help identify training needs and participate in developing team members for advancement. Model strong leadership behaviors, communication, and decision-making. Assist in performance management, coaching, and corrective action when necessary. Routing, Scheduling & Efficiency Assist with route planning, optimization, and adjustments to improve efficiency and service levels. Analyze route performance, labor utilization, and delivery metrics to identify improvement opportunities. Partner with leadership on seasonal planning, growth initiatives, and territory changes. Inventory & Asset Management Gain full understanding of inventory flow tied to transportation and warehousing activities. Ensure proper handling, transfer, and accountability of product during transportation. Support fleet management efforts including vehicle readiness, maintenance coordination, and compliance. Safety, Compliance & Risk Management Enforce DOT, company, and customer safety standards. Participate in safety training, audits, and incident investigations. Promote a culture of safety-first decision making. Continuous Improvement & Strategy Participate in process improvement initiatives across transportation and operations. Learn and apply director-level thinking including KPI tracking and cross-department collaboration. Provide recommendations based on operational data and field insights. Qualifications 5+ years of experience in transportation, logistics, or operations leadership. Proven experience leading frontline teams. Strong understanding of routing, scheduling, and delivery operations. Proven analytical skillset. Demonstrated ability to coach and develop teams. Strong organizational and problem-solving skills.

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person