Operations Manager

Operations Manager Full Time | Houma, LA $100,000 - $120,000/year + performance bonuses Lead Change. Build Systems. Shape the Future. Oneway AC is a growing service company providing HVAC, electrical, and refrigeration solutions across residential and commercial markets. As we continue to scale, we're looking for a hands-on operational leader who wants the freedom to implement ideas, improve systems, and directly influence company growth. This is not a maintenance role - you'll have the opportunity to build, optimize, and lead. Why This Role Is Unique High level of autonomy to make decisions and implement change Opportunity to design and improve operational systems Direct impact on company growth, performance, and culture Work closely with ownership on strategy and execution Lead a business that is actively evolving and expanding What You'll Own Oversee daily operations across service, installation, and admin teams Build and improve workflows, processes, and internal systems Drive revenue growth through KPIs, accountability, and performance tracking Lead, mentor, and develop team members and department heads Manage budgeting, forecasting, and financial performance Improve job costing, margins, and operational efficiency Ensure strong customer experience and service standards Benefits Package 80% company-paid medical insurance (employee) Dental and vision plan options 401(k) with up to 3% company match 6 paid holidays Paid vacation + 2 PTO days annually Optional short- and long-term disability coverage Required Qualifications 5+ years of leadership or operations management experience Strong background in service-based or mechanical industries (HVAC preferred) Proven ability to build teams and improve performance Experience with KPIs, financials, and operational strategy Strong decision-making and problem-solving skills Experience with ServiceTitan is a plus Indicators of Success Scalable systems and clear operational structure Improved profitability and efficiency A high-performing, accountable team Measurable business growth driven by your initiatives