Operations Supervisor CVS Pharmacy - 3.2 Bridgewater, MA Job Details Part-time | Full-time $18 - $22 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Customer communication Staff supervision Team supervision Merchandising Analysis skills Customer relationship management Computer skills Analytical thinking Retail management Full Job Description Job Description

•Please apply at jobs.cvshealth.com to be considered

•An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management Work effectively with store management and store crews Supervise the store's crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

• Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise Support the planning, execute the display and maintenance of off-shelf merchandise

• Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills, supervision, and influencing skills Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Types:

Full-time, Part-time Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person