Service. Reliability. Expertise. And a Little Showbiz. For over 50 years, KVL has been a trusted leader in audio visual services and event technology. From boardroom presentations and executive meetings to tradeshows, conferences, galas, and large-scale live events, we provide the people, equipment, and expertise that help our clients shine. We're looking for polished, proactive AV professionals who know how to keep the show running smoothly — and make it look effortless. Preferred Experience We review all resumes, but candidates with experience in the following areas are especially encouraged to apply: Hotel or corporate in-house AV Hotel or corporate freelance AV Convention centers, trade shows, sporting arenas, and premier event venues Hospitality, meetings, conferences, and live event environments Operational & Technical Expectations The ideal candidate will bring 1-2 years of AV management experience in a hospitality-related setting, such as hotels, convention centers, conference centers, or meeting facilities.
Responsibilities may include:
Assisting the Director of Event Technology with daily hotel AV operations Supporting and supervising AV technicians Building strong working relationships with hotel management, venue staff, clients, event planners, and KVL leadership Managing technician schedules and helping ensure proper event coverage Maintaining clear communication before, during, and after events Staying calm, organized, and solution-focused when timelines are tight and expectations are high Sales & Client Support We're looking for someone who understands that great AV is not just about technology — it's about trust, service, and communication.
Key expectations include:
Generating new business opportunities within the hotel and surrounding market Prospecting, soliciting RFPs, preparing quotes, and following up with clients Providing thoughtful recommendations based on client needs and event goals Delivering exceptional customer service from first conversation through final strike Maintaining a strong attention to detail throughout the sales and planning process Equipment & Inventory Management This role may also help oversee AV equipment inventory and logistics, including: Coordinating, sourcing, and negotiating cross-rentals Ensuring rented equipment is returned safely and on time Communicating with other KVL properties regarding available inventory Managing incoming and outgoing equipment logistics Helping ensure gear is event-ready, accounted for, and properly maintained Technical Knowledge Candidates should have a general to advanced understanding of core AV disciplines and be comfortable stepping in when needed. Audio Basic to advanced understanding of audio systems Ability to assist with or take over basic audio operation on analog and digital mixing consoles when necessary Video Basic to advanced understanding of video systems Ability to assist with or take over basic video operation, including switching, projection, and graphics support when necessary Lighting Basic to advanced understanding of lighting systems Ability to assist with or take over basic lighting operation, including dimming, spotlighting, stage washes, and uplighting Understanding of how lighting can enhance a room's mood, texture, and overall guest experience Professional Expectations The right candidate is calm under pressure, professional in every interaction, and ready to jump in wherever needed. We're looking for someone who brings: A polished, client-first attitude The ability to work diligently and professionally under tight run-of-show deadlines Respectful communication with clients, venue teams, hotel staff, and coworkers VIP-level customer service; VIP event experience is a plus Strong attention to detail — because in live events, even the smallest hiccup can make a big impact A team-player mindset from setup to showtime to strike Experience with hotel, corporate, or hospitality event operations About the Role At KVL, no two days — or events — are exactly the same. One day you may be supporting an executive meeting, the next you may be helping bring a ballroom gala or multi-day conference to life. If you enjoy fast-paced environments, solving problems in real time, and being part of the team behind unforgettable events, this could be a great fit. Bring the service. Bring the reliability. Bring the expertise. We'll bring the spotlight.
