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Benchmark Senior Living

Associate Executive Director

Career Insights for Director of Operations

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What they do

A Director of Operations is responsible for the day-to-day operations of a company or organization. Plans, organizes, directs and evaluates delivery of goods and services. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$166,465 / year median in Massachusetts

+10% projected growth

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Job Description

Associate Executive Director Benchmark Senior Living - 3.3 Mansfield, MA Job Details Full-time $85,000 - $90,000 a year 1 day ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Budgeting support Windows Desktop applications Workforce management Staffing management Organizational budget management Full Job Description Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow. With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! We are seeking a savvy and creative director to assume the role of Associate Executive Director of Operations. As the Associate Executive Director of Operations, you will report to an Executive Director and provide support by driving occupancy goals, ensuring appropriate staffing levels are in place and drive overall customer service. As an Associate Executive Director of Operations, you will provide onsite sales support and participate in monthly family meetings. You will also support the training and development of new employees, implementing initiatives that will allow the community to run more effectively and efficiently. Additional responsibilities for the Associate Executive Director of Operations include: Responsibility for the supervision of the community Proficiency in generating leads and closing sales Acting as liaison between residents, management, and families Reviewing occupancy as it relates to staffing Assisting in the hiring and recruitment processes Handling all resident and family grievances As an Associate Executive Director of Operations, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.
Requirements:
Bachelor's degree: Degree in Healthcare Administration, Hospitality Management, or Business preferred 3-5 years of management or healthcare related experience Possessing budgeting and staffing experience Proficiency with Windows applications such as Excel and Outlook Ability to lift a minimum of 50 pounds As a community leader at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Vacation and Health & Wellness Paid Time Off Discounted Meal Program Associate Referral Bonus Program, up to $1,500 Physical & Mental Health Wellness Programs Medical, Vision & Dental Benefits; no enrollment waiting period 401k Retirement Plan with Company Match Company-provided Life Insurance & Long-Term Disability