What You'll Do:

Help oversee daily hotel operations and ensure a seamless guest experience Coordinate with Concierge, housekeeping, and management Monitor arrivals, departures, room readiness, and daily priorities Assist with guest requests, add-on packages, amenities, and special occasions Ensure housekeeping is on track and rooms and common areas meet property standards Receive packages, deliveries, vendors, and service providers Identify and communicate maintenance or operational issues Assist with special events, buyouts, and high-occupancy periods Provide hands-on support wherever needed to keep operations running smoothly What We're Looking For Hospitality, customer service, or operations experience preferred Reliable, organized, and able to work independently Strong communication and problem-solving skills Friendly, professional, and guest-focused demeanor Comfortable in a hands-on role where priorities can change throughout the day General to intermediate proficiency with technology, mobile apps, and web-based systems Ability to quickly learn hospitality and operational software Valid driver's license and reliable personal vehicle for travel between

Salem and Gloucester Schedule & Compensation Pay:

$20.00 per hour

Regular Schedule:

Tuesdays & Wednesdays, 9:00 AM-6:00

PM Hours:

Approximately 18 hours per week, with additional hours available

Primary Location:

Salem, MA Additional Location:

Gloucester, MA, as needed This is a great opportunity for someone who enjoys boutique hospitality, takes pride in creating an exceptional guest experience, and wants a consistent part-time schedule with the opportunity to pick up additional hours throughout the year.

Pay:

$20.00 per hour

Work Location:

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