School Operations Manager

School Operations Manager About Us:

A position at British Swim School is more than just a job. It is an opportunity to be part of a mission that helps families feel safer around water. Our team teaches life-saving survival and swim skills that build confidence, create stronger swimmers, and make a lasting impact in the communities we serve.

Compensation and Benefits:

Pay starts at $23/hour based on experience and with opportunities for bonuses. Paid training. Birthday off and paid! Annual PTO and medical benefits can be offered after 90 days of employment Opportunity to make a difference in your community.

The Position:

The School Operations Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills. Upon hiring, you will manage the pool at the Hilton Garden Inn in Annapolis this summer. The hours of that location are Mondays-Thursdays 9:00am-3:00pm and the pool will be open from June 1st 2026 - August 31st 2026. You will need to be able to commit to those hours however you will have the opportunity to work at any of our other locations outside those hours which include the LA Fitness in Gambrills. Ideally the candidate chosen will be able to help manage and grow the Annapolis/Gambrills territory after the summer which will include opening the Onelife Annapolis location this winter. If you have any questions about this position, please feel free to send us a message.

Your Typical Responsibilities:

• Manage employees to maintain a smooth execution of daily aquatics and service operations.
• Help with the creation of employee schedules and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Minimum Qualifications:

• High School diploma or equivalent
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.

Preferred Qualifications:

• 1+ years of customer service and/or management experience. Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider.

We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer".

Job Types:

Full-time, Part-time Pay:

From $23.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance Ability to

Relocate:

Annapolis, MD 21401: Relocate before starting work (Required)

Work Location:

In person School Operations Manager British Swim School Central Maryland 305 Harry S Truman Parkway, Annapolis, MD 21401 From $23 an hour - Part-time, Full-time From $23 an hour -

Part-time, Full-time School Operations Manager About Us:

A position at British Swim School is more than just a job. It is an opportunity to be part of a mission that helps families feel safer around water. Our team teaches life-saving survival and swim skills that build confidence, create stronger swimmers, and make a lasting impact in the communities we serve.

Compensation and Benefits:

Pay starts at $23/hour based on experience and with opportunities for bonuses. Paid training. Birthday off and paid! Annual PTO and medical benefits can be offered after 90 days of employment Opportunity to make a difference in your community.

The Position:

The School Operations Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills. Upon hiring, you will manage the pool at the Hilton Garden Inn in Annapolis this summer. The hours of that location are Mondays-Thursdays 9:00am-3:00pm and the pool will be open from June 1st 2026 - August 31st 2026. You will need to be able to commit to those hours however you will have the opportunity to work at any of our other locations outside those hours which include the LA Fitness in Gambrills. Ideally the candidate chosen will be able to help manage and grow the Annapolis/Gambrills territory after the summer which will include opening the Onelife Annapolis location this winter. If you have any questions about this position, please feel free to send us a message.

Your Typical Responsibilities:

• Manage employees to maintain a smooth execution of daily aquatics and service operations.
• Help with the creation of employee schedules and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Minimum Qualifications:

• High School diploma or equivalent
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Office products.

Preferred Qualifications:

• 1+ years of customer service and/or management experience. Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider.

We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer".

Job Types:

Full-time, Part-time Pay:

From $23.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance Ability to

Relocate:

Annapolis, MD 21401: Relocate before starting work (Required)

Work Location:

In person