Supervisor - (NIH)

Job Summary:

The EVS Supervisor is a frontline supervisory position responsible for directing, coordinating, and overseeing all day-to-day Healthcare Environmental Services (EVS) operations within an assigned section or shift at the NIH Clinical Center, Bethesda, MD. The Supervisor ensures that all housekeeping, cleaning, and disinfection activities are performed by assigned EVS staff in full compliance with NIH contractual requirements, The Joint Commission (TJC) Environment of Care standards, CDC infection prevention and control guidelines, OSHA regulations, NIH Division of Facilities Management (DFM) directives, and all applicable federal, state, and local requirements. The Supervisor directly leads EVS technicians and aides, assigns and monitors work assignments, conducts daily rounds, enforces performance and conduct standards, and serves as the first point of escalation between frontline EVS staff and the Assistant Executive Housekeeper or Executive Housekeeper on all operational matters.

Salary:

Per applicable SCA Wage Determination /

Teya Compensation StructureBenefits:

Teya and its Subsidiaries offer highly competitive benefits, including Federal Employee Health Benefits (FEHB) medical insurance, PTO, dental, vision, and a matching 401(k) retirement plan, as well as clear internal career progression and employee development pathways.

Duties and Responsibilities:

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

Workforce Direction and Daily Operations

• Directs and coordinates the daily work activities of assigned EVS Housekeeping Aides, Floor Care Technicians, and Linen Distribution Aides within the designated NIH Clinical Center section or shift; assigns work zones, tasks, and priorities in accordance with the approved staffing schedule and NIH contract requirements.
• Conducts daily rounds of all assigned areas to verify that EVS cleaning and disinfection tasks are being peformed correctly, on schedule, and in accordance with NIH-specified service level standards, TJC Environment of Care requirements, and CDC infection prevention protocols; documents deficiencies and takes immediate corrective action.
• Monitors productivity of assigned EVS staff against AHE (Association for the Healthcare Environment) productivity standards and NIH contract QASP thresholds; identifies performance gaps and initiates corrective measures in coordination with the Assistant Executive Housekeeper.
• Manages daily attendance, call-outs, and shift coverage for assigned staff; adjusts assignments to ensure all critical areas including patient care units, isolation rooms, operating suites, and high-traffic public areas receive timely and complete service; escalates unresolved coverage gaps to the AEH or EH promptly.
• Responds to urgent and emergency cleaning requests from NIH clinical staff, charge nurses, and facility management, including isolation room setup and terminal cleaning activation, blood and body fluid spill response, and patient discharge/transfer cleaning; ensures response times comply with NIH contract requirements.

Infection Control and Regulatory Compliance

• Ensures all assigned EVS staff comply with NIH infection prevention protocols, CDC Transmission-Based Precaution procedures (Contact, Droplet, Airborne), and TJC Environment of Care standards; observes and corrects PPE use, room entry/exit procedures, and disinfection technique in real time.
• Verifies proper use, dilution, dwell time, and labeling compliance of all EPA-registered disinfectants, sporicidal agents, and regulated cleaning chemicals per SDS requirements and OSHA HazCom/GHS (29 CFR 1910.1200); ensures chemical storage, dispensing, and disposal practices meet NIH and regulatory requirements.
• Monitors adnce to OSHA Bloodborne Pathogen Standard (29 CFR 1910.1030) procedures for biohazard and regulated medical waste (RMW) handling; ensures all sharps injuries, exposures, and spill events are reported immediately and follow NIH and Teya incident reporting protocols.
• Coordinates with the NIH Infection Prevention and Control (IPC) team and NIH clinical charge staff regarding special precaution cleaning requirements, outbreak response procedures, and any facility-specific infection control directives affecting EVS operations.

Staff Development, Coaching, and Accountability

• Provides real-time coaching, instruction, and corrective feedback to EVS staff on proper cleaning technique, infection control compliance, equipment use, and professional conduct; escalates performance or conduct issues to the AEH in accordance with Teya's progressive discipline policy.
• Supports the Training Manager in delivering on-the-job orientation, skills demonstrations, and competency observations for newly assigned EVS personnel; verifies that new staff do not perform independent high-risk tasks until competency is confirmed.
• Participates in monthly in-service training sessions; ensures all assigned staff attend required training sessions and documents attendance per NIH contract requirements; relays updated procedural changes to frontline staff promptly following training or management communications.
• Contributes objective, performance-based input for the annual review process for assigned EVS staff; maintains daily observation notes and productivity records to support accurate and fair performance evaluations.

Documentation, Reporting, and NIH Liaison

• Maintains accurate daily shift logs, work assignment records, attendance and call-out documentation, equipment service reports, and any NIH-required cleaning verification records; ensures all doTo view the full job description please use the link below.

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