Join One of Maryland's Most Dynamic Restaurant Groups At Green Ridge Hospitality Group, we believe great restaurants are built by great people. As a family-owned hospitality company, we operate four distinct restaurant concepts throughout Maryland, each with its own personality, loyal guests, and talented team. While every restaurant is unique, they all share one commitment: delivering genuine hospitality and exceptional experiences. We're looking for an experienced Operations Support Manager to become one of the most trusted leaders in our organization. This isn't a traditional restaurant management position. It's an opportunity to work across all four of our restaurants, partnering with leadership teams, developing employees, solving operational challenges, and helping every location perform at its highest level. If you're the type of leader who enjoys variety, thrives under pressure, and loves making an immediate impact, we'd love to meet you. About the Role The Operations Support Manager serves as a leadership resource for all Green Ridge Hospitality Group restaurants. You'll be scheduled five days each week, rotating between our locations based on business needs. One week you may be supporting a busy patio season in Columbia, while the next you're helping launch new initiatives in Frederick, covering a management vacation in Westminster, or providing leadership during a high-volume weekend in Olney. No two weeks are the same—and that's exactly what makes this role exciting. You'll work closely with General Managers, Executive Chefs, and restaurant teams to ensure operational excellence, outstanding guest experiences, and consistent execution across the company. Whether you're coaching employees, leading service, supporting a new manager, or stepping into an unexpected challenge, you'll be someone our teams can count on. What You'll Do Provide front-of-house leadership across all Green Ridge Hospitality Group restaurants. Cover scheduled management vacations and leaves of absence. Provide leadership during management transitions and staffing shortages. Support restaurants during high-volume shifts, holidays, special events, and peak business periods. Lead by example on the floor, ensuring exceptional hospitality and service standards. Coach, mentor, and develop front-of-house team members. Partner with General Managers and Executive Chefs to drive operational excellence. Resolve guest concerns professionally and create memorable guest experiences. Monitor labor, staffing, cleanliness, and operational standards. Assist with hiring, onboarding, and training new team members and managers. Reinforce company culture, policies, and service expectations across every location. Jump into any role necessary to support the success of the restaurant. What We're Looking For We're looking for someone who is confident, adaptable, and passionate about hospitality. The ideal candidate is someone who can walk into any restaurant, earn the respect of the team, and immediately make a positive impact.

Qualifications:

3+ years of management experience in a high-volume, full-service restaurant. Strong leadership, communication, and coaching skills. Excellent organizational and problem-solving abilities. A hands-on leadership style with a willingness to jump in wherever needed. Ability to quickly adapt to different teams, environments, and operational challenges. Flexible schedule, including evenings, weekends, and holidays. Reliable transportation and the ability to regularly travel between our restaurants in Olney, Columbia, Westminster, and Frederick, Maryland. What We Offer Competitive salary of $68,000-$78,000 , based on experience. Monthly vehicle stipend of $250- $350, depending on commute. Health, dental, and vision insurance. Paid Time Off. Dining discounts at all Green Ridge Hospitality Group restaurants. Ongoing leadership development and career growth opportunities. The opportunity to work alongside outstanding leadership teams across multiple restaurant concepts. A family-owned company that values its people, promotes from within, and invests in long-term success. Why This Role Is Different As our Operations Support Manager, you'll become one of the most trusted leaders in Green Ridge Hospitality Group—someone our teams rely on to coach, support, solve problems, and elevate every restaurant you walk into. If you're looking for a management role that offers variety, challenge, professional growth, and the opportunity to make a meaningful impact across an entire restaurant group, we encourage you to apply.

Pay:

$68,000.00 - $78,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person