An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
Sustainable Energy Utility Strategy & Operations Manager City of Ann Arbor•3.6 Ann Arbor, MI Job Details $100,000•$130,000 a year 2 hours ago Benefits Paid holidays Health insurance Dental insurance Vision insurance Qualifications Team supervision Operations coordination planning Operations transformation Experience working in the energy & utilities sector Driver's License Supervising experience Operational excellence initiatives Cross-functional collaboration Quality improvement programs in engineering Cross-functional team management Cross-functional communication
Full Job Description Salary:
$100,000•$130,000 (Offer will be commensurate with experience) Benefits offered for this opportunity: Non-Union Benefit Summary (https://www2.a2gov.org/HRWebshare/Benefits%20Summaries and Forms\Non-Union Benefit Summary.pdf) The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.
Role Summary:
The Ann Arbor Sustainable Energy Utility (SEU) is a first-of-its-kind municipal energy utility, launched to accelerate the City's transition to affordable, reliable clean energy. The SEU is drawing national attention as a replicable model for how local governments can deliver renewable energy services directly to residents and businesses. This position is the second-highest ranking role in the SEU, reporting to the Executive Director, and requires someone with the experience, drive, and grit to help build a new organization from the ground up, along with the flexibility to adapt as it scales. The SEU Strategy & Operations Manager supports the newly formed Ann Arbor Sustainable Energy Utility (SEU) by developing and communicating business strategy, and building and continuously improving operational systems across the SEU's clean energy service lines. This position operates in a startup-within-the-City environment, where priorities shift quickly and structure is still being built. It requires a professional who is excited to wear many hats, move fast, and adapt to changing business needs, while coordinating closely with colleagues across the City to leverage and align with existing processes, organizations, employees, and systems. This position requires sound judgment and strong prioritization skills, including the ability to identify and advance mission-critical work when demands exceed available capacity, while maintaining service quality and accountability.
Education, Training and Experience Required:
Bachelor's degree or advanced degree (preferred) in business, public administration, engineering, operations, energy-related field, or a closely related area At least seven (7) years of demonstrated experience in energy/utility operations coordination, supervision, planning, or related field At least one (1) year of management (supervisory) experience Demonstrated experience building, implementing, and improving operational processes in a complex, cross-functional environment Demonstrated experience using continuous improvement approaches and operating with a metrics-driven, iterative improvement mindset The City of Ann Arbor will consider an alternative combination of education and experience.
Education, Training and Experience Preferred:
Advanced degree Demonstrated experience in renewable energy operations (solar and/or battery storage/BESS and/or geothermal operations) Experience launching or scaling a new service or program, or working in a startup Experience working in municipal/public-sector environments or navigating complex organizational processes Demonstrated experience in strategy development, such as work in management consulting or internal organizational strategy roles Financial and business acumen Lean/Six Sigma credential(s) (e.g., Yellow/Green Belt) or equivalent training with applied project experience Demonstrated commitment to sustainability and carbon neutrality
Licensing Requirements:
Valid Driver's License View Additional Requirements and Information at: SEU Strategy & Operations Manager Job Description (https://www2.a2gov.org/HRWebshare/Job%20Descriptions\SEU Strategy and Operations Manager•8.17.2026.pdf) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
