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Boyne Resorts
Lift Operations Supervisor
Career Insights for Operations Supervisor (General)
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Based on Michigan data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$81,715 / year median in Michigan
+5% projected growth
Job Description
Overview When thousands of skiers and riders load a chairlift at Boyne Mountain, they're counting on a team that's alert, prepared, and ready for anything. As a Lift Operations Supervisor , you're the person making sure the team hits that mark. From the first chair of the morning to the last rider off the hill, you're out there supporting your team, keeping operations running smoothly, and making sure every guest experience on the hill meets the Boyne Mountain standard. This is a role for someone who thrives in the outdoors, leads with genuine care for people, and understands that great guest experiences start with a great team. Everything we do at Boyne Mountain is guided by our core values:
L.E.A.D.S.
Long-Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People, and Serve First . You'll bring those values to every lift tower, every team interaction, and every guest recovery moment. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here- Boyne Mountain Employment ! Responsibilities Long-Term Thinking
- Assist with scheduling and daily administrative tasks with an eye toward keeping operations efficient, well-staffed, and prepared for whatever the mountain (or the weather) brings. Excellence in Execution
- Perform regular inspections of lifts and scanning operations throughout the day, ensure all daily operational documentation is completed accurately, and hold the team to brand standards that meet or exceed guest expectations on every run. Attitude is Everything
- Winter operations in Michigan demand composure, adaptability, and a genuine love for the outdoors. You approach every shift with steady, positive energy that keeps your team grounded and your guests confident. Develop Great People
- Provide timely, thoughtful guidance to lift operations team members in support of safety, guest service, and professional growth. Your experience and presence on the hill make the whole team better. Serve First
- Actively monitor and support daily lift operations, responding quickly to various locations across the mountain during high-volume periods or emergencies to ensure guests and team members are supported.
Qualifications:
You have a high school diploma and previous supervisory experience in hospitality, outdoor recreation, or a related field- experience in ski industry mountain operations is a strong plus.