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TB
TD Bank, N.A.
Operations Manager II
Career Insights for Operations Manager (General)
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Scorecard
Based on Michigan data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$101,059 / year median in Michigan
-10% projected decline
Job Description
Work Location:
Southfield, Michigan, United States of America Hours:
40Pay Details:
$91,000- $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Line of Business:
Personal & Commercial Banking Job Description:
The Operations Manager II oversees operations of several functions or processes within assigned team/unit.Depth & Scope:
Leads, develops, coaches, and motivates an assigned team Ensures the consistent adherence to and delivery of Human Resources/Company policies, practices and principals Ensures performance and strategic plans are executed properly Develops and maintains an operating budget, ensures adherence to budget, and takes corrective action as necessary Directs efforts to research and identify sources of issues and resolutions Evaluates staffing ratios and issues effecting attrition/retention Delegates tasks and authority to enhance performance of assigned units Analyzes operational performance Leads and applies the performance management process, supports Employees in their personal and performance development Acts as a back-up toSenior Management Education & Experience:
Bachelors degree or progressive work experience in addition to experience below 7+ Years of related experience Prior leadership experience or progressively responsible Department/Bank experience Proven leadership, delegation, coaching and mentoring skills Demonstrated project management skills In-depth knowledge of principles, policy and practices related to assigned department Demonstrated ability to successfully balance competing priorities and make sound decisions within and outside of established policy Strong analytical skills with ability to identify problems and trends and develop and implement solid business solutions Excellent communication skills, both verbal and written with ability to successfully influence others at all levels Demonstrated department technology skills with strong PC Skills Must be available to work flexible hours determined by the needs of the departmentPhysical Requirements:
Never:
0%;Occasional:
1-33%;Frequent:
34-66%;Continuous:
67-100% Domestic Travel- Occasional International Travel
- Never Performing sedentary work
- Continuous Performing multiple tasks
- Continuous Operating standard office equipment
- Continuous Responding quickly to sounds
- Occasional Sitting
- Continuous Standing
- Occasional Walking
- Occasional Moving safely in confined spaces
- Occasional Lifting/Carrying (under 25 lbs.)
- Occasional Lifting/Carrying (over 25 lbs.)
- Never Squatting
- Occasional Bending
- Occasional Kneeling
- Never Crawling
- Never Climbing
- Never Reaching overhead
- Never Reaching forward
- Occasional Pushing
- Never Pulling
- Never Twisting
- Never Concentrating for long periods of time
- Continuous Applying common sense to deal with problems involving standardized situations
- Continuous Reading, writing and comprehending instructions
- Continuous Adding, subtracting, multiplying and dividing
- Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.