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PROOF OF THE PUDDING
Beverage Supervisor - Mississippi State University
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What they do
A Hospitality Operations Supervisor is responsible for the functional management of day-to-day hospitality-specific operations and implementation of strategic projects. Engages with and supervises hospitality stuff such as front-desk clerks, concierges, housekeeping, etc.
$73,268 / year median in Mississippi
+9% projected growth
Job Description
Beverage Supervisor
- Mississippi State University Mississippi State University
- Mississippi State, MS 39762 Apply Apply Description Proof of the Pudding is a chef-led hospitality company delivering food and beverage experiences at some of North America's most complex sports, entertainment, cultural, and live-event venues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee beverage operations during Mississippi State University athletic events, premium hospitality events, catering functions, and other assigned events. Supervise and lead bartenders, beverage attendants, barbacks, and beverage support staff. Assign team members to bars, beverage stations, premium areas, and other service locations based on event needs. Conduct pre-shift meetings to communicate event details, beverage menus, service expectations, staffing assignments, safety requirements, and responsible alcohol service expectations. Ensure all beverage outlets are properly set, stocked, organized, clean, and ready for service prior to guest arrival. Monitor beverage service throughout events and make real-time adjustments to staffing, product levels, and service flow as needed. Provide hands-on leadership during high-volume service periods and lead the team by example. Ensure bartenders and beverage staff provide professional, efficient, and friendly guest service. Maintain a strong focus on guest satisfaction and promptly address guest concerns or service issues. Ensure compliance with all applicable federal, state, and local alcohol laws, including proper age verification and responsible alcohol service. Enforce Proof of the Pudding beverage policies and procedures regarding alcohol service, identification verification, intoxication, and responsible service. Monitor beverage inventory before, during, and after events to ensure proper product levels and minimize waste, shortages, and loss. Assist with receiving, organizing, storing, and securing beverage products and supplies. Monitor proper use of beverage equipment, bars, coolers, ice, glassware, smallwares, and other beverage-related equipment. Ensure accurate use of Point of Sale (POS) systems and adherence to all cash-handling procedures. Assist management with beverage sales reporting, inventory counts, product reconciliation, and other financial controls. Partner with the Beverage Manager and Operations leadership to identify opportunities to improve beverage sales, service speed, product availability, and overall guest experience. Work closely with culinary, catering, concessions, premium hospitality, and event operations teams to ensure seamless event execution. Communicate operational issues, staffing concerns, inventory shortages, equipment needs, and guest-service issues to management. Assist with recruiting, training, onboarding, and development of beverage team members as needed. Reinforce company standards regarding uniforms, grooming, personal appearance, professionalism, and guest interaction. Ensure beverage areas are maintained in a clean, organized, and professional manner throughout the event. Ensure proper closing procedures, including product storage, inventory control, cash/POS procedures, cleaning, breakdown, and securing beverage areas. Ensure compliance with all food safety, sanitation, HACCP, and workplace safety standards applicable to beverage operations. Report all accidents, injuries, guest incidents, alcohol-service incidents, and other safety or operational concerns promptly to management. Attend required company, university, safety, alcohol-service, and operational training sessions. Perform other duties as assigned. QualificationsREQUIRED QUALIFICATIONS
High school diploma or GED required. Minimum of 2-4 years of beverage, bar, hospitality, food and beverage, catering, concessions, or event-service experience. Prior supervisory or lead experience in beverage, hospitality, food and beverage, or event operations preferred. Must meet all applicable age requirements for alcohol service under Mississippi law. Working knowledge of responsible alcohol-service practices. Ability to work effectively in a high-volume, fast-paced event environment. Strong communication and interpersonal skills. Strong organizational and problem-solving skills. Ability to lead, motivate, and provide direction to a diverse team. Ability to work independently while also functioning effectively as part of an event operations team. Must be available to work a flexible schedule, including nights, weekends, holidays, game days, and extended event hours.SPECIALIZED QUALIFICATIONS
Stadium, collegiate athletics, premium hospitality, concessions, catering, hotel, restaurant, or high-volume event experience strongly preferred. Experience supervising bartenders and beverage-service teams preferred. Experience with POS systems, beverage inventory, cash handling, and product reconciliation preferred. Knowledge of beer, wine, spirits, cocktails, and non-alcoholic beverage programs preferred. TIPS, ServSafe Alcohol, TEAM, or equivalent responsible alcohol-service certification preferred. Ability to communicate effectively with guests, hourly employees, managers, university representatives, vendors, and other event partners. Professional demeanor with a strong commitment to hospitality and guest service.COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS
Business Acumen- Demonstrate an understanding of beverage operations, event execution, company policies, client expectations, and financial controls. Possess the knowledge and skills required to execute beverage operations effectively and efficiently. Dedication
- Dependable, reliable, and committed to following through on responsibilities from event preparation through breakdown. Demonstrate a "see it, own it, solve it" mentality and a willingness to do what is necessary to deliver a successful event. Ethics and Integrity
- Act with honesty, integrity, and professionalism at all times. Follow all company policies and procedures, particularly those related to alcohol service, cash handling, inventory control, guest safety, and employee conduct. Service Orientation
- Demonstrate a sense of urgency while maintaining a welcoming, professional, and guest-focused demeanor. Anticipate guest needs and consistently deliver an exceptional hospitality experience. Leadership
- Provide clear direction, coaching, and support to beverage team members. Lead by example and create a positive, professional, and productive work environment. Adaptability & Planning
- Possess the ability to adapt quickly to changing event conditions, guest volumes, staffing needs, product availability, and operational priorities. Perform effectively under tight timelines and pressure. Safety & Security
- Observe all safety, sanitation, alcohol-service, cash-handling, and security standards.