Job Summary Maid In Montana is seeking a dependable, motivated Operations Manager to oversee daily operations, lead our cleaning team, maintain exceptional service standards, and help grow our client base. The ideal candidate is organized, proactive, and comfortable making decisions independently while ensuring our clients and employees receive excellent support. Key Responsibilities Manage daily cleaning schedules and employee assignments. Recruit, train, supervise, and support cleaning staff. Conduct quality-control inspections and maintain cleaning standards. Coordinate short-term rental turnovers and residential cleanings. Communicate with clients and promptly resolve concerns. Manage supplies, inventory, and operational efficiency. Develop relationships with property managers, Realtors, and prospective clients. Generate new business and help grow recurring cleaning accounts. Assist with cleaning when necessary to meet client commitments. Required Skills Strong leadership and organizational abilities. Excellent communication and customer service skills. Attention to detail and commitment to quality. Ability to multitask and solve problems independently. Experience with scheduling and employee management. Comfortable with technology and business development. Reliable transportation and willingness to travel between properties.
Preferred Experience:
Cleaning, hospitality, housekeeping, property management, or operations management.
Compensation:
$22 - $27 per hour, plus performance-based growth incentives. Our Goal is to find someone who will take ownership of daily operations, build a strong team, and help Maid In Montana Professional Cleaning become one of Helena's most trusted professional cleaning companies.
Pay:
$22.00 - $27.00 per hour Expected hours: 40.0 per week