Director of Operations -

College Dining Services Raleigh-Durham, NC Area Salary:

$65,000-$75,000 annually

Position:

Full-time, 12-month position

Schedule:

Approximately 50-55 hours per week; primarily Monday-Friday, with occasional Saturdays and additional hours as business or special-event needs require Position Overview A well-established college dining services organization is seeking an experienced, hands-on Director of Operations to lead dining services for a college campus in the Raleigh-Durham, North Carolina area. This leadership position is responsible for the overall performance of a multi-outlet campus dining operation, including food service, personnel, financial performance, client relations, food safety, and guest satisfaction. The successful candidate will be a highly visible leader who enjoys working alongside the team, developing employees, building strong relationships with the campus community, and maintaining high standards for food quality, service, sanitation, and presentation. Key Responsibilities Provide overall leadership and direction for campus dining operations and multiple food service outlets. Recruit, train, supervise, coach, and develop managers and hourly employees. Maintain strong client relationships and provide responsive, professional service to students, faculty, staff, and guests. Manage food and labor costs, purchasing, inventory, payroll, billing, and other key financial controls. Ensure consistently high standards for food quality, presentation, sanitation, food safety, and customer service. Oversee staffing and execution of daily meal periods, special events, and catering functions. Work closely with the culinary and management teams on production, staffing, purchasing, and operational planning. Monitor operating results and develop action plans to address areas requiring improvement. Maintain a visible, hands-on presence during peak meal periods and throughout the operation. Ensure compliance with company policies, procedures, and operating standards. Qualifications College degree or comparable professional experience. Approximately 5-10 years of relevant food service, hospitality, or operations leadership experience. Campus dining experience preferred, but not required. Demonstrated experience leading, training, and developing employees. Strong financial and operational management skills. Excellent interpersonal, communication, organization, and problem-solving abilities. Comfortable working in a fast-paced, hands-on environment. Ability to effectively interact with college students, employees, campus administrators, and guests. Working knowledge of Microsoft Word and Excel or comparable applications. ServSafe certification and knowledge of food safety and allergen practices preferred. Ability and willingness to work additional hours and occasional weekends based on business and special-event needs. This is an excellent opportunity for an experienced food service professional to lead a college dining operation, develop a strong team, and build meaningful relationships within a campus community. This is a confidential search. Additional information regarding the organization and campus location will be shared with qualified candidates during the interview process.

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have 5-10 years of food service management experience in college/university dining or with a high volume catering company? How many year of experience managing the financial and administrative aspects of a food service operation, including food and labor costs, inventory, purchasing, payroll, and/or budgeting do you have? Do you have experience planning and executing catered events or special functions, including staffing, setup, service, and breakdown? This is a hands-on leadership position that requires a strong presence during meal service and may occasionally require evenings or weekends for catering and special events. Are you able and willing to meet these scheduling requirements? Do you have a current Serve Safe and Allergen certification? This position serves a conservative, faith-based college community whose Christian mission and values are an important part of the campus culture. Are you comfortable working within this environment and leading your team in a manner that respects and supports the institution's mission and values?

Work Location:

In person