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STIMM Services LLC
Qualified Professional - Behavioral and Mental Health
Career Insights for Operations Supervisor (General)
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Scorecard
Based on North Carolina data
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What they do
An Operations Supervisor manages daily operations and activities for a company or organization. Primarily involved in supervising and coordinating the activities of front-line employees such as monitoring work progress, providing training, and ensuring compliance. Has authority over the work of their team members but typically reports to higher-level management.
$79,744 / year median in North Carolina
+11% projected growth
Job Description
Job Overview We are seeking a dedicated and experienced Qualified Professional to oversee and coordinate care services. This vital role involves managing day-to-day operations, supervising direct support staff, and ensuring compliance with health regulations and quality standards. The ideal candidate will possess a strong background in caregiving combined with leadership skills and a passion for enhancing residents' quality of life. Responsibilities Lead and supervise direct support staff to deliver compassionate, person-centered services aligned with individual care plans. Ensure compliance with health policies and safety standards. Develop, review, and update resident care plans in collaboration with healthcare professionals and families. Manage daily operations including staffing schedules, medication administration, and documentation using Microsoft Office tools. Facilitate staff training on an ongoing basis and as needed. Maintain open communication with residents' families and coordinate community-based services as needed. Supervise administrative functions related to home & health regulation policies. Experience Prior experience working in the healthcare field, group home, Respite, AFL is a plus. Must have a passion for caregiving and for working with individuals with disabilities as well as their families and supports. Must have an outgoing personality and enjoy working with people. Familiarity with NCDHHS regulations and operational oversight. Prior experience supervising staff in a healthcare setting. Strong understanding of medication administration protocols and resident safety procedures. Proficiency in Microsoft Office applications. Experience working with individuals with developmental disabilities or in disability services is an asset. Join our family of caregivers to make a meaningful difference in the lives of children and families!